RED TAPE REDUCTION ACT, 2000 / LOI DE 2000 VISANT À RÉDUIRE LES FORMALITÉS ADMINISTRATIVES

KENSINGTON-BELLWOODS COMMUNITY LEGAL SERVICES

FEDERATION OF METRO TENANTS' ASSOCIATIONS

CANADIAN WINE INSTITUTE

ONTARIO TRUCKING ASSOCIATION

INTERNATIONAL ALLIANCE OF THEATRICAL AND STAGE EMPLOYEES

CANADIAN LIFE AND HEALTH INSURANCE ASSOCIATION

MOTION PICTURE THEATRES ASSOCIATION OF ONTARIO

VINCOR

HENRY OF PELHAM FAMILY ESTATE WINERY
WINE COUNCIL OF ONTARIO

CLINIQUE JURIDIQUE COMMUNAUTAIRE DE L'UNIVERSITÉ D'OTTAWA
UNIVERSITY OF OTTAWACOMMUNITY LEGAL CLINIC

PARKDALE COMMUNITY LEGAL SERVICES

FAIR RENTAL POLICY ORGANIZATION

COALITION ON THE NIAGARA ESCARPMENT

DUNDURN COMMUNITY LEGAL SERVICES
HAMILTON MOUNTAIN LEGAL AND COMMUNITY SERVICES
MCQUESTEN LEGAL AND COMMUNITY SERVICES
SOLUTIONS FOR HOUSING ACTION COMMITTEE

ONTARIO NEW HOME WARRANTY PROGRAM

CONTENTS

Wednesday 1 November 2000

Red Tape Reduction Act, 2000, Bill 119, Mr Hodgson / Loi de 2000 visant à réduire les formalités administratives, projet de loi 119, M. Hodgson

Kensington-Bellwoods Community Legal Services
Ms Barbara Hurd

Federation of Metro Tenants' Associations
Ms Barbara Hurd

Canadian Wine Institute
Mr Roger Randolph

Ontario Trucking Association
Mr Barrie Montague

International Alliance of Theatrical and Stage Employees
Mr Nelson Cross

Canadian Life and Health Insurance Association
Mr Mark Daniels

Motion Picture Theatres Association of Ontario
Mr Norman Stern

Vincor
Mr Bruce Walker

Henry of Pelham Family Estate Winery; Wine Council of Ontario
Mr Paul Speck
Ms Linda Franklin

Clinique juridique communautaire de l'Université d'Ottawa /
University of Ottawa Community Legal Clinic

M. Michel Landry
Mr Peter Keen

Parkdale Community Legal Services
Ms Elinor Mahoney

Fair Rental Policy Organization
Mr Vince Brescia

Coalition on the Niagara Escarpment
Ms Linda Pim

Dundurn Community Legal Services; Hamilton Mountain Legal and Community Services;
McQuesten Legal and Community Services; Solutions for Housing Action Committee

Mr Tom Cooper

Ontario New Home Warranty Program
Ms Judith Howard

STANDING COMMITTEE ON GENERAL GOVERNMENT

Chair / Président
Mr Steve Gilchrist (Scarborough East / -Est PC)

Vice-Chair / Vice-Présidente

Mrs Julia Munro (York North / -Nord PC)

Mr Toby Barrett (Norfolk PC)
Mrs Marie Bountrogianni (Hamilton Mountain L)
Mr Ted Chudleigh (Halton PC)
Mr Garfield Dunlop (Simcoe North / -Nord PC)
Mr Steve Gilchrist (Scarborough East / -Est PC)
Mr Dave Levac (Brant L)
Mr Rosario Marchese (Trinity-Spadina ND)
Mrs Julia Munro (York North / -Nord PC)

Substitutions / Membres remplaçants

Mr David Caplan (Don Valley East / -Est L)
Mr Joseph Spina (Brampton Centre / -Centre PC)

Clerk / Greffière

Ms Anne Stokes

The committee met at 1558 in room 151.

RED TAPE REDUCTION ACT, 2000 / LOI DE 2000 VISANT À RÉDUIRE LES FORMALITÉS ADMINISTRATIVES

Consideration of Bill 119, An Act to reduce red tape, to promote good government through better management of Ministries and agencies and to improve customer service by amending or repealing certain Acts and by enacting two new Acts / Projet de loi 119, Loi visant à réduire les formalités administratives, à promouvoir un bon gouvernement par une meilleure gestion des ministères et organismes et à améliorer le service à la clientèle en modifiant ou abrogeant certaines lois et en édictant deux nouvelles lois.

The Chair (Mr Steve Gilchrist): I call the committee to order. I'm sure the other members will be arriving shortly, but we have representation from each of the three parties. My apologies to the audience members and witnesses. Unfortunately, the rules of the House preclude our sitting until routine proceedings have ended, as they just have. I think in order to accommodate everyone, we'll probably be looking at eight, eight and a half minutes per presentation, but I'll try and be flexible, depending on the actual content and the questions from each of the three caucuses.

KENSINGTON-BELLWOODS COMMUNITY LEGAL SERVICES

The Chair: Our first presentation will be from Kensington-Bellwoods Community Legal Services. Would they come forward to the witness table, please. Good afternoon and welcome to the committee.

Ms Barbara Hurd: I am representing Kensington-Bellwoods. My colleague Tracy Heffernan was called away on a family emergency and couldn't attend today, so I'll be presenting her deputation.

Thank you for hearing us. I'm going to focus on-

The Chair: Forgive me, could you introduce yourself for the purposes of Hansard?

Ms Hurd: My name is Barbara Hurd and I'm representing Kensington-Bellwoods Community Legal Services.

I'm going to focus on two issues related to the proposed amendments to the Tenant Protection Act: first, the issuing of default orders and, second, the proposed changes to the definition of "landlord."

The purpose of a red tape bill is to address procedural issues, not substantive ones. I would argue that the proposed changes to both the process of issuing default orders and to the definition of "landlord" are in fact substantive changes which do not belong in a bill of this nature. Moreover, these are draconian measures that will substantially reduce the rights of tenants to security of tenure in what is, after all, their home.

The current system allows the Ontario Rental Housing Tribunal to issue default orders evicting a tenant should the tenant fail to provide a dispute in writing to the tribunal within five calendar days. This means that if the tenant is lucky enough to have overcome the hurdle of understanding the convoluted notice of hearing to ascertain that a written dispute is required-and few people, lacking either education or English language skills, will manage this-they must either have access to a fax machine or be physically able to deliver their dispute so as to meet the five-day deadline. It is unlikely to be met through the regular mail.

The good news for landlords, of course, is that many tenants don't manage to file a dispute and instead become part of the 64% of tenants receiving an eviction based on a default order. Issuing a default order is a legal decision. It could result in a tenant losing their home. It could render a tenant homeless. Few decisions could have a graver impact on a person. In issuing a default order, the adjudicator relies solely on the information provided by the landlord. Given the gravity of such a decision, it is to be expected that an adjudicator will examine carefully the information provided by the landlord and, in the event of any discrepancies or inconsistencies, a default order will not be issued. In other words, this is not a decision that should be made by a clerk; the consequences are simply too grave.

Rather than erode tenants' rights further, and given the focus of a red tape bill on procedural issues, I would like to propose an amendment that would reduce some of the red tape that tenants currently confront. This would be a simple amendment: Get rid of the written dispute requirement entirely or extend the time in which it may be filed. Not only would this reduce red tape, it would reduce the number of default orders issued and therefore the number of adjudicators required to issue them.

The second issue I would like to address concerns the proposed change to the definition of "landlord" under subsection 6(1) of Bill 119. Our clinic is located at College and Bathurst and covers a catchment area that stretches from Bloor Street to Lake Ontario, from Ossington Avenue to Spadina Avenue. If you think visually about this area just west of Queen's Park, you will recognize that there are very few apartment blocks. The rental housing consists primarily of houses converted into apartments, and rooming houses.

Increasingly, tenants in our area are unable to afford a rental unit on their own. This is the result of vacancy decontrol, skyrocketing rents, cuts to welfare and the failure to increase the minimum wage to meet the cost of living. Thus, many tenants seek out other tenants with whom they can share their unit. Often the head tenant collects the rent from the under tenant and pays it to the owner. Approximately 70% of the calls we receive at our clinic are from tenants in shared accommodation situations. Approximately 30% involve a head tenant-under tenant relationship.

Under the current definition of "landlord" in the Tenant Protection Act, we can advise the under tenant that the head tenant is their landlord. Thus, if the relationship between the head tenant and under tenant sours in any way, the under tenant cannot be evicted without cause and a modicum of due process. This is a very basic right. All tenants need to be provided with some safeguard so that they cannot be evicted from their homes without notice or reason. Subsection 6(1) of Bill 119 would erase this right for a substantial number of tenants in Ontario.

If the prevention of homelessness is on the agenda at all-and unfortunately we have seen little evidence of that to date-then this government should be aware that these two proposed amendments to the Tenant Protection Act will contribute directly to an increase in the homeless population in Toronto. Thank you.

The Chair: That leaves us about three minutes for questioning. We'll start with the Liberals this rotation.

Mr David Caplan (Don Valley East): I'd like to thank you, Barbara, for making the presentation on Tracy's behalf. I thought it was very good. One of the areas you covered was the whole area of default. The Tenant Protection Act was proclaimed in 1998. I understand defaults in fact have risen. Do you have any evidence of the fact that default orders have been increasing from 1998 to the present day?

Ms Hurd: The basis on how I would answer that is I believe they have. I know the Centre for Equality Rights in Accommodation has been tracking that quite closely. They've got a very good project of keeping track of applications made to the tribunal by landlords, and I was able to take advantage of looking at some of the materials they brought here on Monday to show that the default rate is increasing.

Mr Caplan: What does that mean for tenants in Toronto and in Ontario?

Ms Hurd: It's very significant. It could mean that they don't understand. It indicates that the process is not serving them and that they may lose their homes in the process. A lot of them don't know how to pull themselves back from the brink of losing their homes.

Mr Caplan: So people are losing their homes in six days? That's pretty quick.

Ms Hurd: Yes, that could happen.

Mr Caplan: I have the workload report from the Ontario Rental Housing Tribunal. It shows very clearly that since the tribunal started tracking on July 17, 1998, there were over 125,000 applications for eviction. In that time period, there have been, I would say, over 70,000 default orders issued in the case of eviction. That's very high: 70,000 people have lost their homes without even having a hearing.

Ms Hurd: Right.

Mr Caplan: Have you had any experience in trying to get set-asides of default orders?

Ms Hurd: Yes, they're not something you can get automatically. First you have to get an adjudicator at the tribunal to look at the situation and then to give you-the decision process is, first, will you get a set-aside hearing, and then once you get to the set-aside hearing you have to prove that you didn't get served or that you couldn't make it to the hearing date and that you couldn't file your dispute. So it's a two-stage process, and you may not get the hearing at all.

Mr Caplan: It sounds very bureaucratic to me.

Ms Hurd: Yes.

The Chair: Thank you, Ms Hurd. I appreciate your taking the time to come before us, and I appreciate your crafting that amendment as well for our consideration.

Ms Hurd: I think I'll remain sitting, because I'm on the next presentation as well.

The Chair: OK, a little exceptional, but we'll indulge you.

FEDERATION OF METRO TENANTS' ASSOCIATIONS

The Chair: You're now representing the Federation of Metro Tenants' Associations?

Ms Hurd: That's right. We also contacted the committee to ask if we could make a presentation. You know who I am. I am now sitting as the chairperson of the Federation of Metro Tenants' Associations, which was founded in 1974. Our membership is comprised of tenants' associations, individual tenants and others who support our aims. Our broad purpose is to organize and educate tenants in the greater Toronto area.

We've been involved in all tenant legislation in Ontario since our inception, and in the last 10 years or so we have operated a hotline to advise tenants. We produce publications such as the Tenant Survival Guide and have trained front-line workers of community agencies to recognize the warning signs of an impending eviction with the aim of preventing their clients from being evicted. Both the training manual and the survival guide are subtitled "Helping Tenants Cope with the Tenant Protection Act."

Having had only a brief opportunity to study and prepare a submission on this bill, my remarks won't be extensive. The amendments seem to aim at making the Ontario Rental Housing Tribunal more efficient, clarifying some rules and procedures. I would like to speak about the changes that tenants need and want, which we told this government about in the Tenant Protection Act hearings in 1996 and 1997 and which have been submitted to housing minister after housing minister and bureaucrat after bureaucrat since then, all of whom have referred tenant advocates back and forth between the Ontario Rental Housing Tribunal and the Ministry of Municipal Affairs and Housing, resulting in no one listening to tenant concerns. These concerns are many, but with the limited time we have here I will confine my remarks to a couple of those concerns.

As to disputing a landlord's application, if the government were interested in reducing red tape and bureaucracy they would look at the tenant dispute mechanism. In the past, tenants would be notified that a hearing will be held and that they could attend in person or dispute in writing. If they didn't show up, a default order would be signed. If they did show up, they could ask for a hearing before a judge or settle the matter with the registrar.

Under the Tenant Protection Act, a tenant receives a form called a Notice of Hearing, so the tenant thinks that he or she has a hearing and can attend on that day and make their case-a logical assumption. But that is not what the Tenant Protection Act provides for. Its aim is to ensure that tenants do not get their day in court. If the tenant does not dispute in writing within five days of receiving the notice, there is no hearing and tenants arrive on the day they believe a hearing is scheduled to find that there is no hearing, the decision had been made days ago. There is a statement on the form that warns of the cancellation of the hearing if no dispute is filed, but for anyone with limited literacy this message is almost incomprehensible. Having been informed that an order has been made against them, they then have to run around and apply for a set-aside and serve the landlord notice of the set-aside, which may or may not be granted, which Mr Caplan and I were discussing. Is this not a waste of time and resources for the tenant, the landlord and the tribunal? Is this not unnecessarily bureaucratic and complicated?

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Your committee heard from the Centre for Equality Rights in Accommodation, which discovered that a 70% default rate is a goal of the Ontario Rental Housing Tribunal, confirming for us the observation we have made all along, that the process of disputing an eviction is intentionally exclusionary. For the tribunal, no hearing is a good hearing. The government does not want tenants to defend themselves, and in that way they help landlords evict tenants so landlords can take advantage of the other major plum in the Tenant Protection Act: vacancy decontrol, where rents can be raised legally to whatever the market will bear. Those people on assistance or low wages are facing unaffordable rents and are forced to live in substandard housing or shelters for the homeless.

I wanted to speak on the seizure of belongings by landlords once an eviction has been carried out by the sheriff. In this matter, more time and more red tape would help to protect tenants. When the sheriff puts you out of your home, you have only 48 hours to remove your belongings. If you don't, your landlord owns them, thanks to the Harris government. In the past, you had 30 days. If the landlord makes himself unavailable for two days, a tenant can lose all their belongings, including identification, passports, personal papers and mementos, irreplaceable photos, income tax papers, not to mention furniture, food and clothing. Two days is not much time to find the landlord, movers, trucks, storage, child care, pet care, and at the same time find a place to live.

If this were a long-term tenancy or a family, a lot of property could be lost and would take a long time to replace. In addition, low-income tenants would find few places to live that they could afford without having to deprive themselves in drastic ways.

The red tape reduction bill seems to fine-tune a lot of different matters in the Tenant Protection Act, much of which the tenant community has not sought out. Tenants appreciate clarity and simplicity and want, at minimum, the government to look into the complexity and confusion of the dispute process. They would also like a change in the ferocious efficiency of the act that allows the landlords to seize their goods after two days. We would like to see the end of vacancy decontrol, which has given a green light to landlords to pressure tenants out of their homes. The Tenant Protection Act punishes tenants and unduly rewards landlords.

Other sources have raised serious concerns about the Tenant Protection Act and the favouritism of the tribunal toward landlords. Parkdale Community Legal Services has produced a report, using the tribunal's own statistics, to show that the tribunal operates for the benefit of landlords. It can be found on their Web site at www.parkdalelegal.org.

CERA, the Centre for Equality Rights in Accommodation, was here two days ago and presented you with tribunal statistics on default rates and the tribunal's stated goal of a 70% default rate. If you are really interested in a tribunal that is mandated to serve both landlords and tenants fairly and efficiently, then you should read these documents.

We believe that the whole Tenant Protection Act and the operation of the tribunal need to be thoroughly overhauled to establish and protect the rights of Ontario's three million tenants.

The Chair: Thank you, and that gives us about-I'll be generous and say two minutes, Mr Marchese, for questions.

Mr Rosario Marchese (Trinity-Spadina): Ms Hurd, thank you for the submission. You make the point that the government does not want tenants to defend themselves. I'm assuming the Conservative members would not agree with that, but I'm assuming there's a basis upon which you make that claim. What is that basis?

Ms Hurd: The very short period and the very unclear process of disputing. If that's the start of the process, and if people miss out on that and the whole process gets rolling, they're very much at a loss to stop the process. So when you look at something like that, if that's the start of the process and the time periods involved are so short and the decision so drastic, it's what we call gatekeeping. Especially if they've said, "We want a default rate; we have 70% default as a goal," that's shocking. You would think, for justice and fairness, they would be aiming for a goal of hearings so that both sides could be heard, so the tenants being faced with the loss of their home, their security and their stability would be able to defend themselves.

The Chair: That's our time. Thank you very much, Ms Hurd. We appreciate your double presentation.

CANADIAN WINE INSTITUTE

The Chair: Our next presentation will be from the Canadian Wine Institute. Good afternoon and welcome to the committee.

Mr Roger Randolph: Good afternoon. My name is Roger Randolph. I'm president of the Canadian Wine Institute. I'm clearly here to address schedule P of Bill 119, the Wine Content and Labelling Act. Thank you for giving the Canadian Wine Institute the opportunity to provide input on this important act.

The Canadian Wine Institute is a privately funded trade organization that is active nationally and internationally on behalf of its members, who represent 85% of all domestic wine sales and over 95% of wine exports. The total retail value of national and export sales is approximately $780 million.

Through our association with the Wine Council of Ontario, many of whose members are also members of the Canadian Wine Institute, we have been kept abreast of developments regarding the new Wine Content and Labelling Act.

The board of directors of the Canadian Wine Institute is supportive of the provisions of the act, which are generally consistent with the existing Canadian General Standards Board national standard for wine which was published in June 1996, and amendments to that standard, which are now being reviewed in conjunction with the development of national appellation standards for VQA and other Canadian wines made from 100% Canadian-grown grapes.

Perhaps the most important provisions of the standard that impact on or will be impacted upon by the act are those relating to rules of origin. While many wines already comply with these rules, the sector has set 2002 as the date when all wines produced in Canada will be compliant. In descending order, the main content aspects of these rules, which are in keeping with practices elsewhere in the world, are as follows. In order to shorten this, I'll just say that the first three categories-estate bottled, vineyard designation and viticultural area-are all existing categories in which the wines must be made 100% from grapes grown in Canada, in the vineyard designated or in the viticultural area that's been designated.

Two new provisions are provincial designation-any wine with a provincial designation must be produced 100% from grapes grown in Canada, 85% of which must have been grown in the province named-and the other important new development is country designation-any wine with a country designation must have been produced from 75% grapes grown in the country named, for example, product of Canada.

Wines without a geographic designation: Wines that are made or finished in Canada but do not meet any of the above criteria must be labelled "cellared by" followed by the winery name and the location name in Canada, from imported or from imported and domestic wines, with the majority content named first. This was a compromise reached with the grape growers in completing the existing national standard and is already being used.

In Canada, the revolution in wine making, which spans the incredibly short period of only 12 years, has produced a succession of gold medal and double gold medal winners at the most prestigious wine shows in the world. Vineyard acreage, which declined dramatically to well below 10,000 acres following the Canada-US free trade agreement, has been, and is continuing to grow at a significant rate. I estimate present wine grape acreage in Canada at 20,000 acres, which I believe is a historical high. It is a truly remarkable achievement in any context, whether Canadian or worldwide, that the Canadian grape and wine sector will have developed to such a degree that in the space of 14 years, that is, by 2002-hardly a blip in wine growing terms-it will be in a position to meet all of the requirements of the above rules of origin on a commercially viable and sustainable basis.

Our contribution to the wine trade is recognized internationally, not only from a technical perspective but also politically. Canada is an initiator and founding participant of the New World Wine Group, which is comprised of Canada, Argentina, Australia, Chile, New Zealand, South Africa, the United States and Uruguay. As a result of wine sector initiatives of the respective participants, the governments representing the group are close to signing a mutual acceptance agreement that will liberalize wine trade among those signatories and preclude the application of any technical trade barriers related to each other's wine making and labelling practices.

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International trade obstacles faced by the wine sector are numerous and are a constant threat to its continued health. We are, therefore, especially pleased that the provisions of the new Wine Content and Labelling Act are trade-friendly and consistent with the image we have portrayed of ourselves to our MAA partners. We would like to reiterate, therefore, our support of the Wine Council of Ontario and others who are advocating the adoption of the new Ontario Wine Content and Labelling Act.

There is one other point we would like to address, with your permission, Mr Chairman, which is in regard to the type of language used in the act.

There is no doubt we would all agree that wine is an agricultural product, with the distinction that it is perhaps the only agricultural product that continues to undergo biological change even after it is bottled. It is therefore very much a living product and is not the result of an industrial process, much as the Europeans would have the world believe otherwise of wines not made in Europe. The custom, however, of using terms and descriptions that are indicative of an industrial process is relatively widespread in the New World, and if it didn't give the Europeans the idea of referring to our wines as "industrial," it certainly plays into their hands.

In the wine sector, we are making a conscious effort to avoid industrialisms when we talk about our product. This is not an attempt to dress our wines in finery to which they are not entitled but to use the agro-biological lexicon that is inherent in the product we make.

With regard to the new Wine Content and Labelling Act, we would urge that if at all possible the word "manufacture" and its variations, which in English and in translation has strong connotations of an industrial process, be changed for the word "produce" and its variations, which in English and in translation is the most widely used internationally when referring to the making of wine. It is important to note that the European wine-producing countries only use the word "manufacture" when referring to New World wines. Thank you.

The Chair: That has used up our time, but I certainly appreciate your making the presentation and particularly the amendment in your last paragraph.

Mr Randolph: My apologies for taking the full 10 minutes. I was hoping for questions.

The Chair: Actually, I think you took the full eight. As I said, because of the rules, we're unfortunately going to have to make each presentation a little shorter because this is the only day we have to hear from people.

ONTARIO TRUCKING ASSOCIATION

The Chair: Our next presentation will be from the Ontario Trucking Association, Mr Barrie Montague. Good afternoon and welcome to the committee.

Mr Barrie Montague: I'm going to help you out-a very short presentation.

The Chair: That would be a big help. Thank you.

Mr Montague: I'm Barrie Montague, the vice-president of the Ontario Trucking Association, with special responsibility for safety and operations.

OTA presently has over 1,700 members and affiliates that represent all segments of the trucking industry. Its members employ more than 140,000 people and generate revenues of more than $7 billion.

OTA has an interest in the HTA as it applies to the allowable weights and dimensions for commercial vehicles, in particular, the proposed amendments to section 110 of the HTA.

In the early 1980s, an extensive weight and dimensions study was carried out in which all the provinces participated. The result was a national agreement on minimum standards for weights and dimensions and, more importantly perhaps, the study provided performance standards for the operation of commercial vehicles in such things as their turning capability, their off-tracking and their rollover threshold. These standards will be used to evaluate the suitability of various vehicle combinations, both those that existed at that time and possible future ones.

Shortly thereafter, the eastern provinces started a series of discussions to harmonize the weights and dimensions regulations in all those jurisdictions and to consider gradually eliminating some vehicle configurations that did not appear to conform to those previously agreed upon national standards.

After much study and analysis, in which the industry heavily participated, OTA is pleased to acknowledge that as a first step Ontario and Quebec have signed a memorandum of understanding on an agreement to harmonize the rules as they apply to the movement of vehicles between the two jurisdictions. The trucking industries of both Ontario and Quebec are in full support of the proposals. This agreement will maintain the productivity of the industry, which will obviously be of significant assistance to the manufacturing, mining and forestry product industries of Ontario. This agreement has been achieved without increasing either the overall dimension of any vehicle combination or the gross vehicle weight allowed on a vehicle for a given number of axles.

Moreover, the performance standards that were agreed upon as long ago as 1984, I think, will be met. It will allow vehicles to be used safely and more productively in two-way moves and eliminate some empty-trailer movements, thereby reducing, hopefully, the number of trucks on the highway.

In addition, it will gradually phase out some vehicle combinations currently allowed in Ontario, those combinations being detrimental to the infrastructure. It has been estimated this will save the Ontario taxpayers $100 million a year when this agreement is fully implemented, with less damage to the infrastructure.

The changes to the HTA proposed in the bill will allow MTO to implement the agreement speedily through a system of permits which would be strictly enforced. The permit system is necessary to allow certain configurations to be operated for their full economic life. It is anticipated that eventually the permit system will be removed. Moreover, the changes will allow the province to consider possible new vehicle combinations which would be beneficial to the Ontario economy at large. These would be evaluated on a trial basis against the standards which have been nationally accepted.

OTA urges that the proposed amendment be approved so that MTO can implement the changes as soon as possible to allow carriers to purchase new equipment. Many carriers have delayed equipment purchases for some time, awaiting the outcome of this agreement.

That's really all I have to say, and thank you.

The Chair: Thank you very much, Mr Montague. Unless there are any pressing questions, if you don't mind, to help us get caught up and back on schedule, thank you very much. I appreciate your taking the time to come before us this afternoon.

INTERNATIONAL ALLIANCE OF THEATRICAL AND STAGE EMPLOYEES

The Chair: Our next presentation will be from the International Alliance of Theatrical and Stage Employees. Good afternoon and welcome to the committee.

Mr Nelson Cross: Good afternoon. My name is Nelson Cross. I'm the president of local 173 of IATSE. With me is Dominic Marconi. He is the business agent for local 303, Hamilton.

Our concern is the potential elimination of projection licensing under Bill 119 and that's why we're here today to talk to you. I'm not going to read 100% of this. I've timed it and I know it goes too long. I'd like to leave room for questions.

We used to have just over 300 members and now we've got down to around 160. This is due to previous provincial legislation and hard bargaining. There was an unfortunate five-month lockout by Cineplex Odeon in the fall of 1996. That resulted in quite a number of job losses, but prior to that we had a 90-year history of no labour conflict with our employer. In September 1995, we made presentations to the Ontario Labour Relations Board, resulting in the reaffirmation of our craft status. In February 1996, the Honourable Norm Sterling introduced legislation that eliminated the requirement for serving apprenticeship hours prior to undertaking projectionists' exams.

Our organizational objectives are to ensure adequate employment of our membership, addressing health and safety issues within the workplace, resolving workplace conflicts and improving the employment conditions of our members via the collective bargaining process.

Our members, despite the lack of any government legislation dictating a minimum number of apprenticeship hours prior to writing the Ministry of Consumer and Commercial Relations, theatres branch, examinations, typically serve a two- to three-month theoretical and practical training program.

Since the elimination of apprenticeship hours prior to writing the projectionists' exam, the level of training provided by employers to the-we call them non-bargaining unit employees in the collective agreements. They are basically the people who are either management or supervisors who look after the presentations when we're not there. Typically, theatres run 96 hours a week. We are limited under contract to 40, so a majority of the hours are run by non-unionized individuals. They do have problems, some of them very rudimentary: circuit-breakers that don't work; they trip, shutting off shows. It just shows a lack of basic understanding of the trade.

Although our employers would apparently have you believe that operating current projection booth equipment is comparable to inserting a VCR tape into a player or a DVD disk, it's far more complicated than that.

We have addressed a number of areas. Number one would be the high-pressure xenon bulbs. The ones that are currently used are considerably more unstable than ones that were used just a few short years ago. The size has more than doubled. They were a 1-to 2-kilowatt size; now they're a 4- to 6-kilowatt size and even higher than that in some locations. The reason, to quote my employer, is "Big screen, big sound." The screens are so large that you need a larger bulb with a higher output. As you get into a higher output, you can imagine that there is a higher temperature that goes with it. The dangers of a higher temperature around oil possibly leaking from the projectors and a dirt and dust combination are potential fire hazards.

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The other thing too is that the bulbs are more inexpensively made now than they were a few years ago, and the potential for explosion-I think I've had at my complex in the last two years eight blow up in use, which creates quite a lot of damage to the equipment. Luckily, so far no one has been seriously hurt by any explosions outside of the lamphouse environment. No one has had a bulb, to the best of my knowledge, blow up in their hands or anything like that, but the potential exists because of the manufacturing methods.

We have a high-voltage system. We're running a three-phase 220 volts into the projectors. There are high-voltage capacitors and igniters that are used to ignite the actual xenon bulb, the bulb that's filled with xenon gas to give you your bright light on the screen. A concern from the public standpoint is a safety consideration. To my understanding, most projectors could be outfitted with a safety interlock so that once the bulb extinguishes, the house lights come up so the people are not sitting in the dark. Unfortunately, the exhibitors have chosen not to put that on as an option, so typically, if a bulb fails during a presentation, the patrons are sitting in the dark. It's not so bad in the theatres that were built in the 1960s and 1970s because they're typically flat. Today's theatres are what they call stadium or sightline seating. You have stairs. Someone going down the stairs in a darkened environment to attempt to notify management or staff of a problem could be in a serious situation.

As I say, we're only there for less than half the time. When our members are there they're typically doing maintenance to the equipment on an ongoing basis to try to keep the equipment running. The people who are running it when we are not there unfortunately are not as well trained and time-wise just can't do it.

Flammable film stock: We have a video, a trailer. I believe Robert McPherson was in on Monday and showed you how it wouldn't break. This is a video of the same trailer that he ignited in his garage yesterday. We won't show all of it. It's about a minute and a half long. I asked if I could do a live demonstration, but apparently not. There we go. This was in no way altered or doctored at all. You can see the barbecue lighter that Rob used to start the film. He simply coiled it up in an aluminum foil pan. This is supposedly called "no-burn" film. It's not no-burn. It's slow-burn. It does burn. In your packages you'll find a two-page report of a fire that occurred in a theatre in Kitchener last year. I guess we can stop the tape.

The other thing we would like to talk about is some of the exhibitors' arguments for eliminating licensing. There is information here about the possibility of doing training or licensing through another process, perhaps with the Ministry of Training, Colleges and Universities skills centre or MCCR regional offices. One of the problems they're complaining about is the cost of bringing people down to Toronto to test them. There are other ways to do it. Perhaps the examination is not relevant to today's equipment and standards. We're ready to help update the exam, if need be.

Finally, the last is digital. This seems to be a big push. "Hey, we're going to have digital, we're going to have DVDs, so let's get rid of licensing right now." Most industry experts would say that's 10 to 15 years away. You're looking at $100,000 per screen. In my complex I have 12 screens; 12 times $100,000 to renovate, on top of $44 million which they spent two years ago to build the complex. The revenues are just not there right now. This year in particular box office receipts are down. I think everyone is aware of the situation financially with Cineplex Odeon: a US$650-million default perhaps sometime later this fall. AMC is not building any more theatres; Famous Players Newmarket is the last complex. They're not building any more. The investors have said, "Enough is enough. Let's see a return." So I don't really see the situation of digital coming up quickly enough to warrant changing the legislation right now.

The Chair: You've timed that perfectly. You have used up your time. I think you indicated that same trailer was for Blair Witch 2. I wish they had burned the entire film before I went in to see it last week, but that's another story.

Thank you very much. I appreciate the detail and I'm sure the members will have an opportunity to read it in its entirety. Thank you for coming and making a presentation before us here today.

CANADIAN LIFE AND HEALTH INSURANCE ASSOCIATION

The Chair: Our next presentation will be from the Canadian Life and Health Insurance Association, Mark Daniels. Good afternoon and welcome to the committee.

Mr Mark Daniels: Good afternoon, Mr Chair. The submission we've put before you, and I think I've moved around to most members, consists of two pieces: a thin piece and a fat piece in blue covers. I'll just talk to them in my allotted time, or less.

This submission provides comments on the proposed amendment to the province's Insurance Act regarding viatical settlements set out in schedule G of the bill.

A word or two about these things: a viatical settlement allows a person to sell his or her life insurance policy to a viatical settlement provider. The person selling the life insurance policy is the viator and gets a cash payment from the settlement. This person gives up ownership of the policy in return for that cash payment and the payment is less than the full amount of the death benefit of the life insurance policy. Typically, the viator has a terminal illness, with 24 months or less to live.

Viatical settlements are currently illegal in Ontario because section 115 of the Insurance Act prohibits the "trafficking" of life insurance policies. Under these proposals, section 121 of the Insurance Act would be amended to allow persons to be exempted from the trafficking provision by regulation. At the moment, in Ontario persons with a terminal illness do not require access to viatical settlement mechanisms to access their life insurance benefits while still alive. They already have access to something called living benefits, widely available in many countries today. Living benefits in fact were first introduced in 1988 here in Toronto by a leading insurer. The insurer undertook a compassionate initiative that has become known as accelerated living benefits for the terminally ill. Other insurers quickly followed this example and, as a result, most life insurance companies now grant requests from terminally ill insured to receive, during their lifetime, a portion of the death benefit of their life insurance contract.

It's important in this context to know that the balance of the face value of the policy, in the case of living benefits, remains payable to the beneficiary of the policy. That is, unlike viatical settlements, living benefits do not involve discounting the policy and passing the ownership over to a third party.

Viatical settlements are currently illegal in the majority of Canadian jurisdictions. In the US, the viatical settlements marketplace has developed and become quite active in recent years. In part, this can be attributed to the more limited use of living benefits options by insurers in the US and I think perhaps, more importantly, to the reduced availability of public health care services in the US, which is to say that terminally ill patients there may require substantial financial resources to obtain medical and hospital care.

The US viatical settlement market has been characterized by widespread fraud and abuse of viators, including insufficient disclosure and payments that constitute a much reduced percentage of the face value of the policy. Really, it's that concern that brings us in here.

Another problem area underlined in the US experience involves privacy. Viatical settlement providers and their investors are compensated through the payment of the purchased policy's death benefit. To ensure prompt notification of the death of the insured and submission of claims forms to the insurer, the viatical industry tracks the health status of those insured individuals. This has led, as you might well imagine, to significant complaints about insensitivity and the need to limit contacts between viatical companies and the insured individuals.

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In addition, concerns have developed over the identification of viators to unlicensed secondary market investors in viatical settlements. The viatical industry maintains that these investors need to be assured that the viatical settlement transaction is legitimate, and having the identity and address of the viator provides this assurance. Critics have argued that there are no standards imposed on persons wishing to become an investor in viatical settlements, which raises the concern that unscrupulous investors may be tempted to treat the insured in an insensitive manner or, indeed, dare I say, worse.

Given the extremely problematic nature of the US experience, and in order to avoid a repetition of the problems that are demonstrated by that experience, it is our industry's view that it is not prudent to rush ahead with the viatical settlements proposal contained in Bill 119. The extensive experience of abuse has attracted a great deal of concern and attention by US insurance regulators and the press. The seriousness of these abuses can be seen more clearly from a perusal of the articles contained in the attached fat annex, which is only a sampling of publicly available press in the last six months. I would urge you to cast your eyes on it; it is a horror story in the making.

In the Ontario context, we believe a more responsible approach is to develop a robust system of regulation that will avoid the negative effects that are evidenced in the US experience before making such transactions permissible under Ontario law. The point is, those consultations need to occur before a law permitting viatication is passed, in order to provide time for careful and sober reflection on the complex regulatory issues involved.

Therefore, we urge the standing committee to recommend that schedule G be removed from Bill 119. This would permit the government to introduce a separate bill on viatical settlements, which would allow prior development of a rigorous regulatory model and permit due attention to be given to the important issues involved.

If the standing committee does not wish to adopt that recommendation, as an alternative, we urge you to recommend in your report to the Legislative Assembly that schedule G of Bill 119 not be proclaimed into force until the standing committee has had an opportunity to review and approve the regulations on viatical settlements that would be made pursuant to the amendments contained in schedule G.

The Chair: You've timed that perfectly. I do appreciate the detail that you've given us here. Thank goodness we've got over a week to consider proposals before we come back for clause-by-clause. You've given us some good reading material for that so-called week off. Thank you very much for your presentation here today.

MOTION PICTURE THEATRES ASSOCIATION OF ONTARIO

The Chair: Our next presentation will be from the Motion Picture Theatres Association of Ontario. Good afternoon, gentlemen. Welcome to the committee. I wonder if you might introduce yourselves for the purpose of Hansard.

Mr Norman Stern: Thank you. My name is Norman Stern. I'm the president of the theatre owners' association of Ontario. This is Jim Foote, who is a director of our association.

For many years this association has been trying to eliminate the licensing of projectionists. This has been an issue across the country and many of the provinces have already de-licensed projectioning. BC, Alberta, Manitoba and Saskatchewan go back at least 10 years now where there hasn't been any licensing. On the east coast, they are all under review-I think one now in Nova Scotia has gone through-and they are all in the process of doing this de-licensing.

Licensing came about a long time ago because there was a danger in safety. Because of the difference in technology today, the safety issue is taken out of this equation, even though the IATSE union representative said there is a chance of fire. It used to be nitrate film where there was a serious fire threat. Now the fire is down almost to nothing, with automatic shutoffs, safety firewalls and what have you, and all of this is already regulated with inspectors who go around on a regular basis checking that everything is done in a proper manner. So this is almost a redundant thing at this point.

The equipment has changed so much at this point in the technology that the exam for licensing is really outdated and not of much value any more. The exam basically trains people how to repair equipment, that type of thing, which isn't done by projectionists anyway. There are outside companies that are hired on a regular basis to repair and maintain the equipment, and they visit theatres on a regular basis or whenever the need arises.

It's a very costly process for theatre owners to license projectionists. There's a training period and there's travel time to Toronto, because usually the licensing could only be done in Toronto and only at a specific time up at the censor board, and it was a very inconvenient process for everybody.

Our association takes the stand that we're spending many hundreds of thousands of dollars on this equipment and we aren't going to allow anybody in to these projection booths who's not qualified, because with the damage they can do from a financial point of view it just doesn't make sense for us not to train the people properly.

What we've found in some of the smaller towns is that we've been limited by who could apply to become projectionists. Because you needed a licensed projectionist in the booth to do the training of other projectionists, they sort of controlled the system, and when you got into smaller towns there would only be maybe one projectionist and he would either not want to do it or not be co-operative in lieu of protecting his own job. So that became an issue and stopped a lot of people who wanted to apply for this kind of apprenticeship, and it didn't allow them to do that.

There's a settlement in place now with the two major chains, Famous Players and Cineplex Odeon-I think it's also in place with AMC-for the projectionists, and I think it extends for another two or three years. It's not the aim of our association to not use union projectionists; we just want to have the right and the freedom to use the best person for the job at a reasonable rate and not be held hostage in a lot of these cases.

Over the history of licensing, there was at one time a ridiculous requirement of 800 hours to train a projectionist. A projectionist can realistically be trained in about a 40-hour period to run these machines and do it in a safe, capable manner. So we've had roadblocks along the way. I think, as you'll see, the other provinces demonstrated, going back 10 years, that there haven't been any safety issues that I know of. There haven't really been any fires or anything, and we have a 10-year history to that point.

Another issue, and you'll see it in the submission, was revenue. It's the last page, "Costs Associated with Projectionist Licensing." We train around 200 people a year for this, to do this training process. Many dollars are spent through the training and the licensing itself, in the neighbourhood of about $300,000 a year, and the government receives a fee of $26,000 to do this. I think that just offsets the cost of doing the licensing.

Our association's position, in summing up or recapturing our proposal here, is that we don't feel anything would be sacrificed by de-licensing the projectionists. Theatre owners are extremely responsible in running their operations, and from a cost and convenience point of view it would really help us as an organization.

The Chair: Thank you very much. You're bang on your time, but I appreciate your coming and bringing your perspective to our hearings here today.

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VINCOR

The Chair: Our next presentation will be from Vincor, Mr Bruce Walker. Good afternoon and welcome to the committee.

Mr Bruce Walker: Good afternoon, Mr Chairman and committee members. Thank you for inviting me here today to provide input on Bill 119, specifically schedule P, which deals with the subject of wine content and labelling in Ontario.

The Wine Content Act represents an important framework which has provided, and will continue to provide in the form it's taking in the new Wine Content and Labelling Act, the Ontario winemaking industry with clear direction with regard to the manufacture, bottling and labelling of wine in the province.

Following the free trade agreement 12 years ago, both grape growers and wineries took advantage of a co-operative government funding program to replant vineyards and retool production facilities in order to remain competitive going forward in a market environment which was in a rapid state of change. Consumers were increasing their demand for table wines, and wine-producing countries from around the world were aggressively responding to that demand here in Ontario.

During the relatively short transition period since FTA, which is only 10 or 11 years, the Wine Content Act has enabled Ontario wineries to produce quality wines at a range of different price points to compete in the Ontario marketplace, which has been, and will continue to be, our primary market, given access limitations to foreign markets. While the Vintners Quality Alliance, or VQA, was established in 1989 as our premium 100% Ontario wine appellation system, and has successfully demonstrated our ability to produce world-class wines, the Wine Content Act also allowed our wineries to produce and market blended wines, utilizing up to 75% imported wine with Ontario wine to enable us to compete with the low-priced, imported, subsidized table wines which had open access, and continue to have open access, to the Ontario marketplace through the LCBO.

Most of these popular blended Ontario brands have significantly increased their local per cent grape content as the newly planted and replanted Ontario vineyards have come on stream with the preferred grape varieties the consumer is demanding. Presently most of the popular Ontario white blended brands contain 85% to 100% Ontario grape content. These are the whites, brands like L'Ambiance, Domaine d'Or, Entre Lacs, French Cross, Spumante Bambino. Brands we're all familiar with and that have been around for a while and continue to do large volume are now in most cases 100% Ontario. In fact, the current aggregate average of Ontario content for all wines bottled by Ontario wineries exceeds 50%. That's on the low end; it could be as high as 60% with last year's crop, for which we took the entire crop of 44,000 tons, over 35,000 the previous year. The aggregate content of Ontario wines continues to increase, so any reference to 30% minimum should be taken in the context of an average of 60% or thereabouts.

Since premium red grape varieties have been slower and later, obviously, to come on stream in Ontario vineyards to satisfy a recent market shift to red wines, the increased content for red blends has been slower to materialize, ie, we haven't had the red grapes out of our vineyards yet to fulfill our needs. Ironically, perhaps, the success and growth of VQA wines, which is a good thing, has limited the availability of quality grape varieties to satisfy the needs we have for our popular Ontario vinifera blended brands such as Peller Estates, Jackson-Triggs and others that you're familiar with, where we have Chardonnay, Sauvignon Blanc and Cabernet Sauvignon, requirements for those big, successful popular brands that do sell instead of imported wines in this province.

Many Ontario wineries have signed long-term contracts with specific growers to ensure that their forecast needs will be satisfied and to provide an assurance to the growers that there will be a return on their vineyard investments. We at Vincor have all of our growers under contract with long-term contracts and provide to some of our growers interest-free loans for plantings, replantings and commitment to those plantings.

It's estimated that Ontario wineries which purchase from independent growers are currently contracted for 60% to 70% of their projected grape requirements. So what I'm saying is, three quarters of the growers out there growing 70% of the grapes are contracted. Not surprisingly, the majority of the contracted growers operate larger, more efficient, profitable vineyard operations and therefore are consistently producing the premium quality grape varieties to meet our market needs.

Just a reference to the Ontario Grape Growers' Marketing Board and Wine Council of Ontario negotiations and working together over the last few years: in anticipation of the sunset of the current Wine Content Act in December 2000, the Ontario Grape Growers' Marketing Board and Wine Council of Ontario created a working task force, which met over an 18-to-24-month period in 1996 to 1998-and I at that time was chair of the wine council, so I was at every meeting-with the goal of developing an industry strategy which would provide a seamless transition into the new millennium, and which would serve the interests of both growers and wineries, ensuring a viable, sustainable Ontario wine industry for generations to come.

At the end of this process, a strategic plan document was issued. I've included that in the package so you can go through it. It was developed jointly by us with an independent facilitator outlining a roadmap of fundamental agreements on strategic priorities going forward. While we were unable to finalize implementation timing, we both agreed that the Ontario Wine Content Act should be replaced by the national wine standard, which was published in June 1996. When I say "replaced by," the current Wine Content Act that's in play here as the new act in fact is a full reflection of the national wine standard, which both of us agreed was where we should go. What we didn't agree on was timing.

The grape growers wanted it to happen the day after the sunset, which would have been January 1, 2001. We said we needed a transition period because there still weren't enough grapes in the ground. We agreed to disagree on that one, and we really couldn't find common ground. But with the additional grapes, that would have allowed us to achieve the 75% content so we could still call all of our wines "Product of Canada." After further negotiation, we, the council, proposed 2005 as a drop-dead deadline date when we could get content and labelling to comply with the standards. The growers said, "No, let's do it January 2001."

In response to a formal request recently from Sandra Lang, deputy minister, MCCR, as part of a larger process established by this government to develop a long-term strategic plan, we agreed to April 2002 with immediate implementation of the labelling, so that as our inventories run out, we're in. In fact, I know in our case and in Andres's case, the two larger wineries, those labels are on the shelf today and are starting to flow into the system. So we're there.

While those wineries with large, established blended brands believe there is significant downside risk to sales volume in this immediate change, they are prepared to take that risk now in order to get on with the development of a new strategic plan, which will come out of the current government-endorsed-and-driven strategic planning process where all stakeholders are at the table, and which we are confident will serve the long-term interests not only of the growers and the wineries but on behalf of this sector of the agricultural and industrial base of the Ontario economy.

Most of our members are also growers, including ourselves. We are aware that many independent growers have concerns and issues that need to be validated and which are open for us to discuss and work together toward a mutually satisfactory resolution. We have great confidence in the prospects for a sustainable future for this agricultural-based industry and are passionately committed to ensuring it achieves its full potential.

The Chair: Thank you. Again, you've timed it perfectly. We appreciate your taking the time to make a presentation before us here today.

Mr Walker: Any questions? I have some more folks from the wine council, as well.

The Chair: I know we're going to be hearing from a few more people immediately.

HENRY OF PELHAM FAMILY ESTATE WINERY
WINE COUNCIL OF ONTARIO

The Chair: It's my understanding that Henry of Pelham has indicated they're willing to share their time with the wine council or vice versa. Perhaps they'd do that now. Good afternoon. Welcome to the committee.

Mr Paul Speck: Thank you very much, Chair and committee people. I'm Paul Speck, president of Henry of Pelham winery and chairman of the Wine Council of Ontario. Linda Franklin is the executive director of the wine council. We're going to combine into one presentation to keep this tight.

As you know, the amendments to the Wine Content Act are included in Bill 119, and this is the part of the bill I wish to address today. The Ontario wine industry supports the amended act, which comes forward after more than two years of discussions with growers and wineries. The act and the accompanying regulations reflect many of the common principles in our discussions.

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Firstly, the act includes a greatly increased domestic content for wines labelled "Product of Canada" and "Product of Ontario." The old Wine Content Act required our industry to have 30% domestic content to call wines "Product of Canada." This rule was put in place to help our industry deal with the aftermath of free trade, when most of the grapes we were using to make wine had been ripped out so that fine wine grapes could be planted. To help us weather this transition without going out of business, the Wine Content Act allowed our industry time to replace and replant fine wine grapes. As our new plantings came on stream, we raised the domestic content of our wines so that today many of our non-VQA wines are 100% domestic content and, taken in total, our wines are now over 60% domestic content.

Our industry has completed a really remarkable transition successfully, and the new Wine Content and Labelling Act recognizes this transition in its new content requirements. These new provisions are in keeping with national standards now in development. New acres of wine grapes have been planted in sufficient quantities to increase the domestic content in our non-VQA wines from 30% to 75%. This change has happened in an amazingly short time for an agriculturally based industry. We are very pleased that the partnership between the government and the industry has allowed this transformation to take place so rapidly.

VQA wines will continue to be 100% domestic content and our industry will continue to put increased VQA wine sales in the forefront of our plans for the future, along with new winery development and new plantings of fine wine grapes. It is important to recognize that our industry sees its future in the production of ever-increasing volumes of VQA wines. These wines represent the greatest source of growth in our industry today, and a great deal of the industry's focus, from grape planting to winemaking to sales and marketing, is directed to the long-term success of VQA.

In fact, we need virtually every premium grape currently planted, plus every available acre of land in Niagara that can grow grapes to be planted with vinifera grapes over the next few years in order to reach our goals for the future growth of VQA and our domestic wine portfolio. Right now the VQA represents just 20% of our market, and we expect that percentage to grow in the years ahead.

As we continue to grow the VQA category, we also intend to hold a significant portion of the market in other categories, including the most competitively priced segment of the market, which represents a great deal of wine sales. We need to be in the marketplace with value-priced wines that offer a chance to replace low-cost imports in consumers' shopping carts. Some of these wines will also be 75% to 100% domestic content, while others will use a blend of domestic and imported content to create price points and taste profiles that appeal to consumers who might otherwise buy foreign wines such as Piat d'Or or Kressman.

By building the VQA and our domestic portfolio with our fine wine grapes and using import and domestic content to develop competitively priced wines that can beat the imports at the low end of the market, we can ensure that every grape planted in Ontario has a home and that our industry grows from currently $300 million in sales to $1.5 billion in sales over the next 20 years.

The act and its regulations will help clarify the range of wines we offer by providing greater clarity in labelling to help consumers understand what is in the bottle of wine they buy in Ontario. Again, these changes put Ontario in the forefront currently of what's being considered at the national level for all Canadian wines, and they are changes that our industry is already implementing in Ontario and British Columbia.

A minimum domestic content of 30% will be required for wines that are labelled "Cellared in Canada." These are wines that do not have sufficient domestic content to be considered "Product of Canada." The new labelling provisions will mean that these wines will carry the words "Cellared in Canada from imported and domestic wines" on the front labels, giving customers a clear indication of the origin of the product in the bottle.

Under the national standard being finalized, "cellared in" wines in the rest of Canada will be able to have as little as 1% domestic content, but in Ontario the minimum domestic content is higher. In that way, we can ensure a long-term home for grape varieties which are not needed for VQA wines or wines that are "Product of Canada."

These are often our most competitively priced wines, and they compete with high-volume, highly subsidized imports. The term "cellared in" was chosen for these wines as part of the development of a national standard. It was the result of a great deal of compromise and discussion among 40 individuals and organizations represented at the national standards table.

As well, the new act removes from the industry the purchase quota. This was unprecedented in agriculture in Ontario.

It is our belief that the amended act represents a fair approach that will set an appropriate foundation for our industry in the future. Without question, our industry is facing challenges at the moment, including the fact that our market share has declined by 6% over the last three years in our home market.

As a result, we are working with the government, the LCBO and the growers to develop a strategic plan for the industry. This plan will help us turn that trend around and create growth rivaling growth in the other wine producing regions such as Australia and California. Ultimately, growing our market by convincing more consumers that Ontario wines are the best wines, the best option for quality and value, is the best guarantee of long-term success and health in our industry.

Once finalized, we will be sharing our strategic plan with all our stakeholders and using it as the basis for our future success. In the meantime, the new Wine Content Act is an important step forward in creating a stable environment for growth. On behalf of the industry, I urge you to support this act.

Thank you very much for letting me have the time. If there are any questions, I'll be happy to answer them.

The Chair: Did you wish to add anything, Ms Franklin?

Ms Linda Franklin: I think Paul has done a terrific job of summarizing our position. Just two quick points for emphasis. The act is absolutely in line and consistent with what we're doing nationally right across the system: government, industry, growers and liquor boards. It's forward-thinking and it deals with labelling so that consumers know exactly what's in the bottle, which seemed to be the big issue really around the old Wine Content Act requirements. We're very happy with it, and it's part of a long process of consultation.

The Chair: Thank you very much for making your presentation today, and particularly for helping us out of our time bind.

CLINIQUE JURIDIQUE COMMUNAUTAIRE DE L'UNIVERSITÉ D'OTTAWA
UNIVERSITY OF OTTAWACOMMUNITY LEGAL CLINIC

The Chair: Our next presentation will be from the University of Ottawa Community Legal Clinic.

M. Michel Landry : Bonjour, monsieur le Président, membres du comité. Mon nom est Michel Landry. Je suis avocat-directeur de la Clinique juridique communautaire de l'Université d'Ottawa. I have with me Mr Peter Keen, who is a student caseworker from the tenant division. Also, we have Guy Régimbald, who is the student responsible for our being here today.

Le but de notre présentation est de vous offrir notre expérience et nos recommandations pour les modifications à la Loi sur la protection des locataires. Nous sommes au tribunal à toutes les semaines et donc on a une bonne connaissance du processus. On va adresser trois points en particulier aujourd'hui. Le premier est la question des dommages ; le deuxième, le droit à réintégrer le locataire et lui remettre possession des lieux.

If time permits, we would like to address a third issue, which is not in the proposed amendments. In the context of the red tape bill, the purpose is to reduce administrative formalities, and we must look at changing or amending the written dispute mechanism that's in place right now and the burden of proof on default judgment.

Le premier point est le droit aux dommages. Nous supportons cette modification aux articles 34 et 35 de la Loi sur la protection des locataires. Celle-ci vient clarifier la compétence ou le droit non équivoque du tribunal d'adresser la question de dommages subis par le locataire.

Le tribunal se donne raison, ce droit en vertu de la clause fourre-tout qu'on a dans l'article, c'est-à-dire l'alinéa 34(1)5 et 35(1)e), qui est de « rendre toute autre ordonnance que le juge trouve appropriée. »

Pourquoi ce changement ? Il y a plusieurs raisons : d'abord, parce que ce droit existait dans l'ancienne loi, la Loi sur la location mobilière, or the Landlord and Tenant Act. Les tribunaux accordaient antérieurement sans équivoque des dommages en vertu du même article fourre-tout avec les mêmes mots : accorder toute ordonnance que le tribunal juge appropriée. Il est clair qu'en créant la Loi sur la protection des locataires, vous aviez, en tant que législateurs, l'intention de maintenir ce droit, d'où l'utilisation du même langage dans la nouvelle loi.

Troisièmement, pourquoi ce changement ? Parce que le tribunal du logement est très divisé. À toutes les semaines on entend parler qu'un tribunal décide d'un côté et décide de l'autre côté qu'on a le droit de donner des dommages. Donc, il faut vraiment clarifier cette situation-là, parce qu'on a des décisions qui sont différentes. Qu'on soit à Thunder Bay, qu'on soit à Windsor, qu'on soit à Toronto ou à Ottawa, on arrive avec des décisions différentes. Certains tribunaux disent ne pas avoir le droit, d'autres avoir le droit. C'est clair selon nous, en vertu de la loi, qu'on a le droit.

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Donc, pour une question d'équité et pour une question administrative, pour régler ce problème-là, nous suggérons fortement, tel que recommandé dans les modifications présentées, de modifier le 6(6) et le 6(7) de l'annexe K de la Loi de 2000 visant à réduire les formalités administratives.

Mr Peter Keen: I'm going to be making some submissions on the changes in subsection 6(8) of schedule K, which are obviously the changes to the Tenant Protection Act.

The changes I'm referring to are the changes that would add an additional remedy to the act. This section would allow the tribunal to put a tenant back into possession if that individual had been illegally evicted. The problem with this change as it's currently proposed is that it's never going to be available as a practical matter to tenants in this province.

There's a very, very low vacancy rate in the province. You can see that from some articles we presented at tab 7 of our written submissions. Because of this, rental units are very, very quickly re-rented. They can be re-rented in a matter of days, certainly in a matter of weeks. It normally takes two or more months to get a hearing for a tenant to apply to the tribunal. If the tenant applies, you're usually looking at a hearing at least two months away.

The remedy that is proposed in the act is an excellent remedy. We do support the remedy being introduced but, unfortunately, it's only available if the rental unit has not been re-rented. As a result, the remedy is never going to be available on a practical basis, because every time you come to a hearing, the place will always have been re-rented.

The only way to make this remedy available practically is to allow the remedy to be issued on an interim basis. In our submissions on pages 16 to 18, we have proposed some wording that would allow this remedy to be issued on an interim basis. That wording is summarized on page 19. Those are my submissions on that point.

I did have a comment. This was raised earlier when Ms Hurd from Kensington-Bellwoods was here. She was questioned on the default rate. In tab 12 of our submissions we've got a copy of the CERA report. On page 4 of that, it indicates that the default rate is over 50%. There was a recent article from the Toronto Star, I believe-that is under tab 11-entitled "Easier Evictions `Buried' in Bill." They report the default rate as 64% in this last year. In the previous year it was substantially lower; I believe it was 9% lower than that. So there is an extremely high default rate currently in the province.

The Chair: We have about two minutes. This time I'll go to the government.

Mr Joseph Spina (Brampton Centre): Merci, Monsieur Landry. I gather from the tone of your English that it is fairly good in understanding. I appreciate your presentation.

We had a presentation the other day that mentioned the concern that rather than the tribunal actually issuing the notice as part of this, it would be done basically by staff to sort of speed up the process, if you will. The concern they indicated at that time was that staff would be prone to errors because of a backlog, as opposed to a tribunal actually issuing the notice.

I countered for the sake of the discussion, really, that one of the things we get criticized for-that any government, frankly, of any stripe, is criticized for-is that people in these tribunals are in fact political appointments and might be biased one way or the other, whereas the staff that works with these notices day in and day out would have perhaps a fairer understanding.

I just wondered what your opinion would be on those issues.

Mr Keen: We are definitely concerned about that section. As to whether there is a bias, I believe the individual members are appointed for a number of years. The members who are appointed as members of the tribunal are judicial officers. They are given statutory powers to make decisions over individuals' lives. Taking these powers and putting them in the hands of a staff member, in our opinion, is a very dangerous precedent to be setting.

The Chair: Thank you very much. That's used up our time. I appreciate your making the trip down here and the thoroughness of your presentation.

PARKDALE COMMUNITY LEGAL SERVICES

The Chair: Our next presentation will be from Parkdale Community Legal Services. Good afternoon, Ms Mahoney. Welcome to the committee.

Ms Elinor Mahoney: Thank you very much. As my brief is being passed out, I'm sure after listening to some of the deputations today you'd all like to join me in putting our feet up, having a glass of wine and watching a good movie, but instead, all of us have to be here a little while longer.

I'm here today to talk about the tenant provisions of Bill 119. I'm here today representing the Tenant Advocacy Group. I'm going to focus on some of the problems that we see with Bill 119, but I want to draw your attention to the first section of our brief, which talks about the sections of the act that we are in support of. That's on pages 1 and 2 of the brief. But I want to focus mainly on the problems that we see in an attempt to get the government members to urge the withdrawal of a couple of the proposals that are in the bill.

Two amendments proposed by the government go beyond the scope of red tape, in our opinion, and in our view they take away the tenant rights of a sizable number of people in Ontario. Subsection 6(1) narrows the definition of "landlord" to exclude head tenants who share accommodation with other tenants. By implication, then, it excludes these other tenants from enforcing their rights as tenants under the Tenant Protection Act. The kind of situation you see is where a tenant rents a house or a large apartment and then casts about to find other tenants to help share the rent. It happens a lot, particularly in student housing.

In situations where every tenant's name is on the lease and the landlord is collecting rent from each tenant separately, these amendments will not affect those tenants. But in many cases, the other tenants are not given the choice of having their name on the lease, or else, for administrative ease, the landlord wants everybody to pay the rent to a head tenant and deal with the head tenant exclusively. In that case, the head tenant recruits the roommates, collects the rent and then writes one cheque to the landlord every month.

In that case, what obligations should the head tenant have to the other tenants and what rights should they have as renters who are faithfully paying their rent every month? We see that the government amendments would relieve the head tenant of any obligation to the people he is sharing his or her accommodation with. The head tenant, then, would be free to lock out another tenant or to raise the rent, without any regard to the rent rules established by the Tenant Protection Act. In other words, a head tenant would have a flexibility currently denied to landlords under the Tenant Protection Act.

The under tenants, as I will refer to the other tenants, would have no remedy under the Tenant Protection Act for anything. They could not be reinstated following a lockout and they could not obtain a return of illegal rents or an order prohibiting harassment. Instead, they would be treated as though they were guests, not paying tenants, which, in our view, they are.

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The issue here is not whether the landlord of the building who rents to the head tenant should have any special obligation to these people that the head tenant has chosen. That much is fairly clear, that the landlord is twice removed from that situation. But the question is, in case of a dispute, should there be a mechanism to get these under tenants before the tribunal in case mediation fails? We say yes, there should be. If you vote for these amendments, there won't be. There won't be any way these people can use the only body that has jurisdiction to deal with tenant disputes to deal with their own tenant disputes. We ask you therefore to vote against this amendment or to withdraw it.

We also want to point out that subsections 6(21), (22) and (23) permit head tenants to charge their roommates key money, seize penalties, and it actually permits them to make money from renting out to other tenants by charging a total rent to the other tenants that is higher than the landlord is allowed to charge to the head tenant. Once again, it's giving a head tenant a flexibility and escape from the law that landlords do not have in Ontario now. We can't see any public policy argument in support of this, and in fact we haven't heard any in support of it. We're asking you to withdraw this because we see it places tenants in a very precarious position when they are forced to rent accommodation on a shared basis. It denies them an opportunity to resolve disputes in an appropriate manner and it creates a situation that might allow exploitation by head tenants of other tenants. We don't see this one as deserving of support.

I'd like to spend just a couple of minutes in also urging you to accept some additional amendments. You've heard from our friends at the University of Ottawa. I think their proposal is a very good one. They have an interim measure with respect to an illegal lockout situation that would therefore prevent the landlord from re-renting until the case could be heard. I think that would be in everybody's best interests.

There are also some amendments we'd like to suggest that are not in the bill at all that we think ought to be in the bill. One of them is with respect to enforcing the law where a landlord has evicted a tenant legally but will not allow the tenant access to pick up his or her goods. The law says the tenant has 48 hours to do that. Quite frankly, we think that's a little short, but that's what the law says. What we've discovered is that some landlords just will not let the tenants in to pick up their belongings after they've been locked out by the sheriff. We think this is appalling, but in fact it's not even an offence under the act for a landlord to refuse to allow the tenant in. The law says the tenant should be allowed to get in and get their goods and the landlord says, "No, I'm not going to let you in," and there's no law, there's no way of enforcing this by the tribunal, and it's not an offence under the act.

We'd like to see your committee consider drafting its own amendment and adding it on to Bill 119 that would make it an offence for a landlord to deny entry to a tenant and, secondly, would increase the 48 hours to a more reasonable basis. We would also like to see you draft an amendment, if it's possible, that would give the tribunal jurisdiction in this so that the tribunal would be able to help the tenant assert their rights under the act.

The final thing I'll mention concerns the notice of hearing. You've heard a lot about it from other people and I'm not going to repeat what is now common knowledge, that is, that tenants do not understand the notice of hearing and some tenants are getting default judgments against them because they don't understand how to prevent that from happening.

I've included in our brief a copy of a draft notice of hearing that we submitted to the ORHT in good faith, and their correspondence and ours in return. There seems to be a delay in dealing with this. It doesn't seem to be a priority of the tribunal. So we are coming to you to say, can you just abolish the need for a written dispute and go back to the previous method? We think it's fairer and we don't think it will result in more hearings, but we think what it will result in is tenants having an opportunity to choose whether to have a hearing, whether to pay the rent or whether to be evicted. If you look at what we are proposing, we're proposing that the tenants be given a clear notice that if they wish to dispute, they have to appear at a certain time and place and indicate so to a clerk or perhaps one of these quasi-adjudicators that's being promoted from the ranks. At that point they either pay the rent, they mediate or they say they're going to dispute, or else a default order is issued against them. But that way they don't show up on the day of the hearing expecting that they are going to have a hearing and discover that in fact they've already been evicted. We think this is the way to clear some red tape for tenants, and I think that would be a good thing to do.

Thank you for the amendments that we listed on the first two pages that we do like. We hope that you will consider voting against the amendments to take away the rights for tenants in shared accommodation and consider adding some protections to tenants after they've been evicted so that they don't lose their belongings to landlords. Thank you very much.

The Chair: Thank you, Ms Mahoney. We've actually gone overtime, but we appreciate the thoroughness of your presentation and your balanced presentation.

FAIR RENTAL POLICY ORGANIZATION

The Chair: Our next presentation will be from the Fair Rental Policy Organization of Ontario. Good afternoon and welcome to the committee.

Mr Vince Brescia: Good afternoon, Chair and committee members. Thank you for the opportunity to address the committee today. It's good to see you all. My name is Vince Brescia and I am the president of the Fair Rental Policy Organization.

FRPO is the largest association in Ontario representing those who own, manage, build and finance residential rental properties. Our membership includes a diverse range of owners and managers, from those with one small building or a few units up to the largest property management firms and institutional owners and managers. It also includes our colleagues and partners in the industry, including service providers, suppliers and industry consultants.

I'm going to do my best to cover off some of the issues which we have uncovered in reviewing the legislation in the brief time we've had a chance to look at it. I have handed out written copies of what I'd like to cover off. I don't think I'm going to be able to get through most of it, so what I'm proposing to do is cover off a few of them and leave you with the written copies to review.

I'm going to go first to the proposed amendments to sections 34 and 35 of the legislation. These proposed amendments grant new authority to tribunal adjudicators to order a landlord to pay a specified sum to the tenant as compensation for costs the tenant has or will incur in repairing or replacing the tenant's property that was damaged as a result of the landlord's breach. FRPO does not support these amendments and I'd like to give you a few reasons why we don't support them.

Firstly, there's no equivalent provision under the Landlord and Tenant Act, the previous legislation, for these types of damages. The jurisdiction for awarding damages should remain with the Superior Court or Small Claims Court. The section provides for payment for prospective damages rather than limiting the claim to actual, reasonable, out-of-pocket expenses. The section does not account for the depreciated value of the property for which the compensation is being provided. The section does not contemplate any insurance proceeds that the tenant may receive or otherwise be entitled to either through its insurer or the landlord's insurer and in fact encourages litigation by insurers or tenants against landlords.

We also believe that these amendments may be unconstitutional insofar as they purport to delegate a power to award damages to tribunal members who are not section 96 judges under the Constitution Act, thereby removing that power from the exclusive jurisdiction of the judiciary.

The amendments provide no requirement for tribunal members to consider common law principles for damages such as foreseeability, causation and mitigation.

We believe it is inconsistent and unfair that the tribunal should be adjudicating contract issues for tenants, on the one hand, while at the same time forcing landlords to go to Small Claims Court to recover out-of-pocket expenses. Currently, we are not entitled to go to the tribunal for such out-of-pocket expenses as arrears of rent, prospective lost rent, utility costs, NSF cheque charges, replacement key costs, last month's rent, amounts owing by guarantors and so on. We'd ask that you not pass these particular components of the legislation.

The amendments to section 35 provide the tribunal with the jurisdiction to allow a tenant to recover possession of the rental unit where a landlord has altered the locking mechanism. However, the amendments do not address those circumstances in which the landlord has deemed the unit to have been abandoned. These subsections should be amended to provide that the tenant must first pay any arrears of rent up to the date on which the locking mechanism was altered before taking effect.

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With respect to the amendments to sections 52 and 54 of the act, I won't read what I've written out for my proposed presentation but suffice it to say that we're very supportive of these amendments. The way the legislation is currently drafted, it doesn't allow condominium developers, who in an intern period want to lease their units before they can sell them, to provide notice on behalf of purchasers. This affects the feasibility of condominium development, and I don't think any of us would like to see that because that's actually a very important supply of rental accommodation in the province right now. About a quarter of all condominiums are rented, so we wouldn't like to see condominium feasibility impacted.

The amendments to section 72 would provide for an eviction order to become void where the tenant pays the amount owing. However, we are concerned that in these circumstances the payment by the tenant should be made by a means whereby the landlord will definitely receive payment. It's not an uncommon issue for this to crop up. In other words, payment within these sections cannot be made by an uncertified cheque. We would like to ask that you amend the proposed legislation and add a new subsection to the effect that it requires payment by means of cash, money order or certified cheque where we can show that the cheque has cleared the tenant's account. That last clause is necessary because stop payment orders can be put on a certified cheque.

Given the onus on time here, I'm going to try and move as quickly as I can. I'm going to skip right ahead to the last element. I'll leave you to read the rest.

I'll just talk about proposed section 83.1. The current situation with the legislation is that an order expires within one year of being issued. FRPO is opposed to a six-month expiry date for an eviction order. We believe the expiry of such an order should remain consistent with those of orders for possession of all types of other things. This proposal will have the effect of dissuading landlords from entering into repayment plans with tenants that extend beyond five months. Therefore it would be detrimental to tenants and would likely force housing providers to reconsider their policies for giving tenants a second chance and the opportunity to make up arrears over time. This is in addition to other factors that negatively impact on the appeal of repayment plans and second chances, including the recent increase in sheriff's fees which massively increase the cost of enforcing evictions.

Secondly, this proposal doesn't account for a situation where an eviction order may not be enforceable for an indeterminate period after being issued, for example, when it is appealed to the courts, which could take several months. Therefore, we'd like to ask you to consider not passing that particular element of the legislation.

Thank you for your time, and I'd be happy to answer any questions if we have any time.

The Chair: I'm afraid we've used the full slot, but I thank you very much for making your presentation before us. I'm sure we'll all have time to read the balance of your submission in the next few days.

COALITION ON THE NIAGARA ESCARPMENT

The Chair: Our next presentation will be the Coalition on the Niagara Escarpment, Ms Linda Pim. Good afternoon and welcome, Ms Pim.

Ms Linda Pim: Thank you, Mr Chairman and members of the committee.

The Coalition on the Niagara Escarpment is pleased to have this opportunity to present our views on the amendments before you that pertain to the Niagara Escarpment Planning and Development Act. I am a member of the coalition's board of directors and I've been asked by our president, Bruce Mackenzie, to appear before you on his behalf.

Very briefly, the Coalition on the Niagara Escarpment, or CONE, was founded 22 years ago, in 1978, and currently has 24 member organizations. These are both province-wide conservation groups such as the Federation of Ontario Naturalists, the Bruce Trail Association and the Sierra Club, as well as escarpment-based community groups such as the Beaver Valley Heritage Society and the Bruce Peninsula Environment Group.

We are strong supporters of the Niagara Escarpment plan as the premier tool for protection of the escarpment from excessive and inappropriate development. We monitor the implementation of the Niagara Escarpment plan by the Niagara Escarpment Commission, as well as engage in public education activities. We were the recipients of the Lieutenant Governor of Ontario's conservation award in 1995.

In June of this year, our coalition made a written submission on these amendments as a result of a posting on the Environmental Bill of Rights registry. We support, or have no objection to, most of the amendments proposed here to the Niagara Escarpment Planning and Development Act. Most of the amendments are of what we usually call a housekeeping nature.

However, I would like to bring to this committee's attention one very troubling amendment proposed in this package. I believe you will find it on page 102 of Bill 119, under the heading "Order to stop work, etc." It is proposed that section 24 of the act be amended to allow for stop-work orders to be issued if a person undertakes any development in the Niagara Escarpment that contravenes a development permit issued by the Niagara Escarpment Commission.

We strongly support the availability of stop-work orders as a tool to halt activities that have not been sanctioned by a Niagara Escarpment development permit. Making this power available to the commission, which is the minister's delegate in these matters, is long overdue and we applaud it. Without this power, terrible damage can be done to the Niagara Escarpment and the only recourse is to pick up the pieces after the havoc has been wrought. It's a lot easier and cheaper to undo or remediate environmental damage soon after it starts than when it's long over and done with.

However, we object strenuously to the limitation of the power to issue stop-work orders to only a subset of developments that are in contravention of the act, namely those where the minister or his or her delegate has "reasonable grounds to believe that the contravention is causing or is likely to cause a risk to public safety or significant environmental damage." In our view, there is no justifiable reason to limit stop-work orders in this way. If the development contravenes the act, it contravenes the act, and it must be subject to a possible stop-work order. There must be no equivocation or room for interpretation here. The limitation of this clause to contraventions that are likely to cause public safety risks or significant environmental damage appears to us to legitimize some developments that are in contravention of the act, in other words, those that are judged not to cause risk to public safety or not to cause significant environmental damage. The limitation leaves the minister or his or her delegate powerless to stop violators of the act.

We are very concerned that a decision-maker, whether it's the Niagara Escarpment Commission or the commission's staff director or the minister, would have the responsibility of assessing whether a development is in violation of the act, is causing or is likely to cause significant environmental damage.

Just by analogy we have to ask ourselves, would society accept a decision by police not to lay assault charges against someone who causes a black eye in another person because it was not a significant injury? As we all know, you don't need to have broken bones or a concussion before your assailant can be charged with assault. Just as an assault is an assault, a violation of an escarpment permit is a violation of an escarpment permit. There should be no room for discretion on the part of the party that's enforcing the development permit to stand in judgment of what is "significant" environmental damage.

I'd like to give you a real-life example which I have seen with my own eyes. A couple of years ago, a landowner in Mulmur township in Dufferin county received a development permit from the Niagara Escarpment Commission for something pretty typical that the commission deals with: a house, a driveway and a septic system in a rural area on the slopes of the escarpment. It was a typical permit with a number of standard conditions issued by the commission, but instead of putting up a typical driveway, say five metres or 16 feet wide, the landowner created what was virtually a 400-series highway up the Niagara Escarpment. There was tremendous destruction of large trees and other vegetation and massive grading of the land, yet the Niagara Escarpment Commission was powerless to stop him.

It's entirely possible that under the proposed amendment, the minister's delegate, which is usually the commission, could decide that the damage was not significant, that the trees and vegetation would grow back over time and not to issue a stop-work order. As it turned out in this case, the landowner was quite mortified by what his contractor had done in his absence and was very co-operative in trying his best to restore the landscape to its original condition as much as possible, although that was very difficult to do.

Other violations of Niagara Escarpment development permits may seem environmentally benign but often they are not. Let's say that a permit is granted to build a house within a certain building envelope on the escarpment. Let's say that the owner decides to shift the location of the house or add another 1,000 square feet to the house after the commission has issued the development permit. Such changes to what a permit allows could, for example, affect the stability of escarpment slopes or encroach into designated environmentally significant areas. The minister or the Niagara Escarpment Commission need the unfettered ability to issue a stop-work order regardless of what the violation of the permit is. This will not always mean that the development is stopped for all time-and I'd like to emphasize that-it may simply mean that the work is stopped until the landowner and the commission can sort out the problems and, we would hope, come to a resolution of the matter.

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In closing, then, I would respectfully request that the committee consider amending the proposed new subsection (6.1) under section 24 by eliminating the words "and the minister has reasonable grounds to believe that the contravention is causing or is likely to cause a risk to public safety or significant environmental damage."

I would respectfully remind the committee that the Niagara Escarpment is a United Nations World Biosphere Reserve. We have not only a provincial responsibility but also a national and indeed international responsibility to ensure that it is not subject to unnecessary environmental damage. Thank you.

The Chair: Thank you very much, Ms Pim. That used up our full time, but I certainly appreciate your bringing another section of the act to our attention here today.

DUNDURN COMMUNITY LEGAL SERVICES
HAMILTON MOUNTAIN LEGAL AND COMMUNITY SERVICES
MCQUESTEN LEGAL AND COMMUNITY SERVICES
SOLUTIONS FOR HOUSING ACTION COMMITTEE

The Chair: Our next presentation will be from Hamilton Mountain Legal and Community Services. Good afternoon and welcome to the committee.

Mr Tom Cooper: Thank you, Mr Chair, for the opportunity to present to the standing committee this afternoon. My name is Tom Cooper. I actually represent McQuesten Legal and Community Services. I'm joined here this afternoon by Jay Sengupta, with Hamilton Mountain Legal and Community Services; Peter Hutton, with Dundurn Community Legal Services; as well as Judy MacNeil, who's the executive director at Dundurn Community Legal Services. We represent the three community legal clinics in Hamilton as well as SHAC, which is the Solutions for Housing Action Committee, a coalition of housing providers, housing services, tenants and interested citizens concerned with affordable housing in the Hamilton area.

We're probably going to echo some of the concerns you've already heard this afternoon, but we believe it represents some of the grave and wide-ranging concern across the province with the proposed changes to the Tenant Protection Act.

In our view, the suggested changes to the Tenant Protection Act contained in Bill 119 represent a lost opportunity. While a few of the changes suggested do offer useful clarification on some issues, such as pointing out when an order is voided, we are disappointed in the direction this government has taken on others, such as leaving subtenants in this province without any protection under the law and allowing for the signing of default orders by so-called "default order officers."

Tenants and their advocates have been highlighting the difficulties faced by tenants in the application and hearing process since the act was first put in place. We have been asking for relief for tenants on a variety of issues, including the following:

Tenants do not receive the notice of hearing and application documents which signal the beginning of the hearing process. We have asked that the tribunal ensure service of these documents by sending them to tenants directly and not relying upon the landlord to do so.

The notice of hearing is a confusing and poorly drafted document. It is not immediately clear to those receiving it, particularly those with poor literacy skills, that a hearing is not going to be held if a written dispute is not filed. Tenants for whom English is a second language similarly have difficulty understanding the document.

Under the Landlord and Tenant Act, tenants could dispute a landlord's application in person. Tenants are now required to file a dispute in writing, again something very difficult for tenants whose literacy and language skills are weak.

The five-day window for filing a dispute, which includes weekend days, is far too short to allow for mailing. Tenants are forced to fax or file the dispute form in person. Many tenants with limited income cannot afford to pay for a fax or take time away from work to attend at a tribunal office to file in person.

Tenants who have been locked out by landlords who have taken the law into their own hands and who have ignored the processes outlined by the Tenant Protection Act have no way of getting timely relief from the tribunal. Tenants and their advocates have been asking for changes in tribunal procedure to address this inequity to no avail thus far.

This government has ignored these issues and others raised by tenants and instead we have a set of proposed amendments, some of which open up the process for further inequitable treatment of the tenants of this province.

This committee has already heard from the Centre for Equality Rights in Accommodation. The Hamilton area legal clinics have undertaken, in conjunction with that group, a project to assist tenants in manoeuvring through the system. Our efforts have revealed that many tenants are not served with the originating documents on the date that the landlord has told the tribunal they will be served. Some tenants are not served at all. Others who have been served do not understand that their right to be heard depends on filing a written dispute within a certain time frame, as that information is buried among numerous other details in the notice of hearing.

Members of this committee should note that the current system is inaccessible to many tenants already. A study undertaken by seven post-industrial countries including Canada, the International Adult Literacy Survey, concluded that approximately 47% of Canadians between the ages of 16 and 69 have literacy skills that are at or below level 2 on a five-level scale. In Hamilton that number is 60%. People at level 2 are described as being able to read, but not well, and we've attached some documents to illustrate. What this means is that about 60% of people living in the Hamilton area would require assistance with these forms.

Our objection is also based on the changes in the housing market. This system does not operate in a vacuum. The statistics in our part of the province are a reflection of the situation province-wide. We have attached a rental market report prepared by the Canada Mortgage and Housing Corp for the Hamilton area. It shows significant drops in vacancy rates and increases in housing costs. According to the CMHC, the city of Hamilton experienced the highest rental market increases for two-bedroom apartments in Canada. I'll repeat that: Hamilton had the highest rent increases in Canada last year. Simply put, the city of Hamilton and its surrounding area is in a rental housing crisis. The consequences of eviction for tenants on fixed or low incomes are severe. What is necessary is a thoughtful and balanced evaluation of the tribunal and its processes and changes that provide the tenants of this province with real protection, not some of the changes proposed under this bill.

We are disheartened by the fact that the government has not addressed the need for real change in the application and hearing process and introduced these amendments in their stead. We ask that tenants' concerns be reflected and taken more seriously in any amendments of the Tenant Protection Act.

As we indicated at the outset, we are particularly troubled by the proposed amendment which would allow the tribunal to allow a default order officer to make a default order as if they were a tribunal member. This amendment represents more than a mere housekeeping item. It would allow a clerk, rather than a trained adjudicator, to make an order that would result in the loss of a tenant's home. We are very concerned that applications will be rubber-stamped and tenants will lose their homes in the rush toward a more efficient system. This amendment could only be considered an improvement and an efficiency if the goal of the Tenant Protection Act was the eviction of tenants rather than their protection.

Given all of the other problems that tenants are currently experiencing with the written dispute procedure, the one thing that the current system does not need is an easier way to ensure that a tenant does not have an opportunity to be heard when the issue at stake is whether they will be able to remain in their home. To suggest that procedural safeguards such as a set-aside motion are available after the fact provides little or no comfort to tenants. Our experience in the southern district office has been that set-aside motions are granted sparingly.

Ontario Rental Housing Tribunal hearings in Hamilton demonstrated how difficult it could be for some tenants to manoeuvre through the complicated bureaucratic system currently in place. One family who did not speak English as a first language showed up at the tribunal office on the scheduled hearing date but had not filed a written dispute because they had not fully understood the requirements of the complicated forms they had received. They found out that a default order had already been issued against them. They filed a motion to set aside the default order, but at the hearing held into the motion the adjudicator denied the tenants' motion to set aside the default order and have a full hearing into the landlord's application. The motion was denied because they had failed to convince the adjudicator that they were not reasonably able to participate. The adjudicator determined that the non-English-speaking tenants could have shown the documents to somebody who spoke English and had a written dispute filed on time. This is the reality that many tenants face in our province.

A thorough and balanced review of the Tenant Protection Act needs to take place, instead of amendments that ignore legitimate tenant concerns and which further erode their right to fair treatment.

We thank you for the opportunity to come before you and provide input this afternoon.

The Chair: Thank you very much for your presentation. We've actually gone a bit over time, but we appreciate your taking the time to come before us here today.

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ONTARIO NEW HOME WARRANTY PROGRAM

The Chair: Our final presentation this afternoon is from the Ontario New Home Warranty Program. Good afternoon, Ms Howard, and welcome to the committee.

Ms Judith Howard: Mr Chairman, members of the committee, my name is Judith Howard and I'm the manager of the policy group and legal counsel at the Ontario New Home Warranty Program.

I am pleased to be here today to make submissions before this committee regarding the proposed amendments to the Ontario New Home Warranties Plan Act by section 15 of schedule B of Bill 119. I prepared a letter detailing our submissions which is being distributed, I believe, to each of you.

In brief, first of all we support all the proposed amendments to our act under Bill 119 and we urge you to adopt them.

Second, we urge you to pass and proclaim these proposed amendments in force before the Condominium Act, 1998, is proclaimed in force. As you may know, the Condominium Act, 1998, received royal assent but has not yet been proclaimed in force.

The first proposed amendment to our act would make the Ontario New Home Warranty Program's annual report available to the public, including all of the warranty program stakeholders, as soon as it's submitted to the Minister of Consumer and Commercial Relations. We will no longer be required to wait until the report is reviewed by cabinet and tabled with the assembly. Our annual report contains valuable and current statistics and other information about the warranty program in addition to the required financial reporting. Our stakeholders, especially consumers and builders, will be better served with an earlier release of our annual report to the public, and the information, of course, that's contained in it.

The second, third and fourth proposed amendments all amend section 14 of our act. They will reduce the risk that purchasers' rights would inadvertently be limited or even curtailed. Section 14 of our act was repealed and re-enacted as a consequential amendment to the Condominium Act, 1998, which received royal assent, as I mentioned, but has not been proclaimed in force.

Upon close review of the new section 14, three inadvertent errors were identified. Bill 119 aims to correct these errors in time to prevent any harm to consumers. Bill 119 contains three proposed amendments to this new section 14. The first of the proposed amendments is a drafting correction, basically, and, put simply, the word "or" was inadvertently omitted between two clauses.

The second proposed amendment would enable the warranty program to continue to provide warranties to homeowners whereby damages for financial loss are available, as compared to damages for remedial work alone. If this amendment is not made in time, warranties such as the warranty providing for financial compensation for delayed closing would be at risk.

The third proposed amendment to section 14 of our act will enable the warranty program to ensure that warranty coverage continues to be provided to successors in title of purchasers of new homes as it has been since our inception.

To summarize, the Ontario New Home Warranty Program supports all the proposed amendments to our act under Bill 119 and urges that the amendments be passed and proclaimed in force before the Condominium Act, 1998, is proclaimed in force.

I thank you for your time and I think I'm before the 10 minutes so I'm available for your questions.

The Chair: You certainly are. We've got about three minutes before the 6 o'clock close. It would be to the Liberals if they wish to ask a question.

Mr Dave Levac (Brant): Thank you for your presentation. It's probably the first time we've been able to ask any questions around the table, because of presentations, but I will ask this: is there anything in the Condominium Act that will cause any difficulties if it's enacted beforehand, or are you talking in reverse, that we need to take care of Bill 119 to ensure that the Condominium Act is seen in the way it was written?

Ms Howard: Yes, I think the second

option is the one we are referring to, Mr Levac. Basically, when the Condominium Act, 1998, was passed, it contained a consequential amendment which totally changed our section 14, and it had three inadvertent errors in it. If these errors are not corrected before the Condominium Act is proclaimed in force, there are risks involved to consumers if that order isn't followed. That's why we're very concerned that Bill 119 be proclaimed in force before the Condominium Act is proclaimed in force.

Mr Levac: So this is red tape correcting red tape that didn't get corrected the first time. Close?

Ms Howard: No comment.

The Chair: I certainly appreciate your coming here before us this afternoon. Thank you for your presentation.

With that, committee, we stand adjourned until 3:30 two Wednesdays from now.

The committee adjourned at 1757.