Accessibility policies at the Office of the Legislative Assembly

You may bring your own personal assistive devices to the Legislative Building, as long as they don’t interfere with the business of the Legislative Assembly.

A support person or persons may come with you when you visit us, provided their presence doesn’t interfere with the business of the Legislative Assembly. If you contact us before your visit, we will advise you if a support person might be needed.

You may bring a service animal to all public areas of the Legislative Building, except where service animals are not allowed by law. For example, you may not bring your service animal to areas where food is prepared. We’ll help you visit public areas where service animals aren’t permitted. While you visit those areas, we will keep your service animal in a safe and secure area for you.

If there are service disruptions that affect access to the building or to our programs and services, we will post notices on our website. We will also post notices in the parts of the building that are affected. The notices will provide information on other means of access.

To find out about service disruptions before you visit, call Parliamentary Protocol and Public Relations at 416-325-7500 or TTY 416-325-9426.

• To attend a tour or event at the Legislative Building please phone 416-325-0061 or email tourbookings@ola.org
• To attend a committee hearing at the Legislative Building, or elsewhere, please contact Procedural Services at 416-325-3500
• To request an accessible version of any document please submit an accessible formats document request form or contact the Legislative Assembly's AODA Working Group at accessibility@ola.org

For attendance accommodation requests please provide 48 hours’ notice. For document accommodation requests please submit your request one week in advance of when the document is required.

Other questions or feedback may be directed to the Legislative Assembly’s AODA Working Group at accessibility@ola.org.

To comment on how well we provide access to our building, programs, goods, publications, and services, contact accessibility@ola.org.

We acknowledge all requests, comments, and complaints submitted. If we can’t respond right away, we’ll tell you when you can expect to hear from us. We will make sure that the proper people are advised.