SUBCOMMITTEE REPORT

INTENDED APPOINTMENT
CHRIS TRIANTAFILOPOULOS

CONTENTS

Wednesday 13 December 2000

Subcommittee report

Intended appointments
Mr Chris Triantafilopoulos

STANDING COMMITTEE ON GOVERNMENT AGENCIES

Chair / Président
Mr James J. Bradley (St Catharines L)

Vice-Chair / Vice-Président

Mr Bruce Crozier (Essex L)

Mr James J. Bradley (St Catharines L)
Mr Bruce Crozier (Essex L)
Mrs Leona Dombrowsky (Hastings-Frontenac-Lennox and Addington L)
Mr Bert Johnson (Perth-Middlesex PC)
Mr Morley Kells (Etobicoke-Lakeshore PC)
Mr Tony Martin (Sault Ste Marie ND)
Mr Joseph Spina (Brampton Centre / -Centre PC)
Mr Bob Wood (London West / -Ouest PC)

Substitutions / Membres remplaçants

Mr Marcel Beaubien (Lambton-Kent-Middlesex PC)
Mrs Tina R. Molinari (Thornhill PC)

Also taking part / Autres participants et participantes

Mr Michael Gravelle (Thunder Bay-Superior North / -Nord L)

Clerk / Greffière

Ms Donna Bryce

Staff / Personnel

Mr David Pond, research officer,
Research and Information Services

The committee met at 1005 in room 228.

SUBCOMMITTEE REPORT

The Chair (Mr James J. Bradley): We are going to bring this meeting to order. We have, first of all, the report of the subcommittee dated Thursday, December 7, 2000.

Mr Bob Wood (London West): I move its adoption.

The Chair: Moved by Mr Wood. All in favour? Opposed, if any? The motion is carried.

INTENDED APPOINTMENT
CHRIS TRIANTAFILOPOULOS

Review of intended appointment, selected by official opposition party: Chris Triantafilopoulos, intended appointee as member, Social Benefits Tribunal.

The Chair: Under our appointments review today is a half-hour review of intended appointments from the certificate received on November 17, 2000, selection of the official opposition party, an intended appointee as member of the Social Benefits Tribunal. It is Chris Triantafilopoulos. Would you come forward please, sir.

I will inform you, as you may or may not know, that you have an opportunity to make an initial statement should you see fit. After that, we commence the questioning, 10 minutes from each of the political parties represented around this table. If you'd like to have your opening statement, we'd be pleased to hear from you.

Mr Chris Triantafilopoulos: Good morning. I would like to thank the members of the committee for this opportunity to appear before you and answer any questions you may have for me. At this time, I would like to tell you a little more about my work and life experience, which I believe have prepared me for this very important opportunity.

Throughout my life I have been in the business of caring for and understanding the needs of people. I have dealt with a variety of people from different social, economic and ethnic backgrounds. This has been an educational process that has allowed me to learn that each person has his or her own specific and unique needs and issues.

My early work as a psychiatric assistant at the Scarborough General Hospital was very similar in nature to what I believe I will have to do as a member of the Social Benefits Tribunal. It involved sitting down with patients, listening to a variety of problems, gathering all their information, whether it be fact or the truth as they perceived it, and evaluating the patient's history as it related to the doctors' reports and the nurses' notes. With this I would formulate a solution and lifestyle plan which the patient could follow and move forward with.

In this position I was required to hold group therapy sessions while I led discussions and listened to a wide variety of problems. This enabled me to listen and learn to understand the issues from all sides, giving me the ability to make the best-informed decisions possible.

Throughout my work experience as a games consultant and games manager in the charity casinos, I dealt with people from all walks of life and different backgrounds. The charity casino gaming industry was found throughout every community in Ontario. The industry's workforce came from a socio-economic spectrum. My workforce consisted of bank managers, chemistry professors, engineers, teachers, students and new immigrants, among others.

Throughout this casino experience, I had to resolve disputes by applying the rules and guidelines that were set out by the gaming commission. I handled several disputes between customers and dealers and between staff members. Although these charity casinos were only mini-versions of the real thing, the industry was a multi-million-dollar business. My responsibility was to follow ministry guidelines, maintain good customer service, maintain harmony among the staff and customers and, of course, run a profitable enterprise. It was a very challenging position, and I was able to work under circumstances that were very high pressure. I managed to excel at this challenge.

My most recent experience has been with Federal Express Canada. Federal Express puts people first. This not only includes customers but employees as well. No matter their particular problem, the company believes everyone can be rehabilitated. In my supervisory role, I have dealt with individuals with various drug and alcohol problems. These employees were given a lot of support within the company to deal with their unfortunate situations. Through rehabilitation and education these were eventually resolved.

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I am very impressed that a large employer has a corporate philosophy to put people first. It proves to me that any large institution can do so, whether it be a business or a government.

The last area I would like to tell you about relates to my involvement with football in the province of Ontario. I have been both a coach and player for the past 30 years. During this time, I have been involved in the operation and management of several football leagues and tournaments. I currently coach a men's and women's touch football team. During the past 10 years I have been on the board of directors of Football Ontario. I also served as vice-president and chair of youth football for Ontario.

I am currently vice-president and chair of the tournament committee in the province of Ontario. These tournaments bring together thousands of people throughout Canada. The mandate of the tournament committee is wide-ranging. My responsibilities include negotiating contracts with all potential tournament hosts, providing field and safety inspections, enforcing the rules and guidelines of Football Ontario, dealing with eligibility concerns, as well as chairing the discipline committee during tournaments.

As chair of these committees, it has given me great insight into handling disputes. It has taught me how to listen to all parties involved and to render an impartial decision at hearings. By doing this I am able to make an objective and, I trust, fair decision for the disputing parties. An example of this: on more than one occasion in the past I have suspended players from my own team. This has demonstrated to my peers and other colleagues my ability to render an impartial decision based on the facts presented to me. I know that I will be able to draw on these experiences as a member of the Social Benefits Tribunal.

I have learned through my experience to organize the facts and make decisions based on the rules and guidelines of the applicable legislation. I have listened sympathetically to individuals who have difficulty expressing their views. I have been able to sift through the facts and apply common sense in making a decision where there have been strong differences of opinion between the parties. I have mediated and negotiated an acceptable solution.

In the future, I hope to bring to the Social Benefits Tribunal the ability to listen and gather the relevant facts and make sound, constructive decisions based on the law to benefit the people of Ontario. I consider this a great honour and opportunity to serve. Thank you.

The Chair: Thank you. We will begin the questioning with the New Democratic Party, the third party.

Mr Tony Martin (Sault Ste Marie): Thanks for coming today. I looked over your resumé and I just listened to your presentation here today, and I'm still not able to make a connection between anything that you've done professionally or in a volunteer way that would prepare you for the very important and difficult work that you will be asked to do as part of this tribunal.

Perhaps you can help me a bit more. Have you done anything of a volunteer nature, other than your football experience, that would help you understand the very complicated and difficult circumstances that you'll have to sit and make judgment about once you get this appointment? There's nothing in your professional life that I can see here, other than you've talked about addictions and this kind of thing and making decisions as a football coach to cut people from your team. I would suggest that it's not quite the same.

Mr Triantafilopoulos: If you followed my opening statement, my work experience at Scarborough General Hospital dealing with psychiatric patients I believe is directly related. A lot of the problems are similar. You have people with great depression. We had an individual who had fallen off a ladder at work and hurt his back and no one could find out what his problem was. The best that the psychiatrist could do at the time was diagnose him as being depressed, but he didn't see him as being physically handicapped, and he was being cut off his benefits as well. I can see a lot of my work experience at the time being very similar to what I'd be expected to do.

Mr Martin: I wouldn't argue with you that there are people in receipt of assistance in this province who are unhealthy, who have mental health problems, and there are people on assistance, I'm sure, because there are people in every profession, who are afflicted with addictions of various sorts. But I would suggest to you that the majority of people in receipt of assistance across this province are ordinary people like you and me who are down on their luck for a period of time, something has happened and they need government to work with them to get them through this so they get on with their lives eventually. That can be quite challenging. Decisions are being made now at a community level, based on some of the very narrow criteria this government has laid down over the last five or six years, that cut them off completely, and you're being asked, as sort of the arbiter in those circumstances, to lend some understanding and support.

What in your background, other than the psychiatric experience-and I would suggest to you that not all of the folks coming before you will have psychiatric problems-would give me any comfort to actually agree this morning to your appointment to this tribunal?

Mr Triantafilopoulos: I don't know if you know the scope of what Football Ontario does throughout the province, but we deal with over 10,000 people in Ontario. Through running my youth programs and running tournaments throughout the province and the country, I've had the opportunity and good experience to deal with a variety of people. A couple in the past who actually played for me had severe drug problems. Two of them ended up being addicted to crack cocaine. As a friend, I ended up helping them tremendously, mentoring and taking them to rehab and making sure they got the help they needed.

Mr Martin: I guess I'm just having a difficult time making the connection. I do understand that this government is now on a track which is assuming, before anything else, that people who are on assistance and who've been on it for a while have some kind of an addiction problem. I suggest to you, from the people I deal with in my office on a daily basis back in my community, that that in fact is not the case, that they're simply down on their luck and looking for some assistance to get them through a bumpy part in their lives. But it seems this government continues to make it more and more difficult, and the only hope we have in many instances that we will get some assistance for some families-most of the people on welfare these days who are dependent on the welfare cheque are children-is that we have somebody on these tribunals who has a broad range of experience and understanding and will bring to the table some insight that will help us make sure there's nobody out there left hungry or unhoused or with less than adequate clothing.

For example, and I want your opinion on this, what you would decide, this government has chosen to drop the spouse-in-the-house rule. Do you understand what I'm talking about?

Mr Triantafilopoulos: I'm familiar with it.

Mr Martin: They decided to drop the spouse-in-the-house rule, for example. That move by this government has been found to be contrary to the Charter of Rights, and two courts have now decided that that in fact is the case. But this government continues to plough right along and send out directives to its various offices that they should ignore that and continue to cut people off that they find living with a spouse. What would your position be in that kind of circumstance, where somebody comes before you, they're caught in this spouse-in-the-house rule debacle, the courts of the land have decided that it's against the Charter of Rights, and yet this government moves ahead anyway and continues to apply that?

Mr Triantafilopoulos: Unfortunately, my personal beliefs on that particular subject-I'd have to wait for the Legislature to pass law. I'm sure I would be bound by guidelines and the law of the present legislation. I wouldn't be able to make a decision on something like that myself.

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Mr Martin: In my view, tribunals are the group that, where there's a difference of opinion between an applicant and their representative, sometimes it's us in this place, and the local office-and in this instance we have a court that has decided one thing and a government that's bound and determined to do something else. You are being asked to decide whether this family will have food to put on the table tomorrow or not. I'm wondering where you will come down ultimately when that kind of scenario is put in front of you. Will it be strictly, "I'm here to do the bidding of the government," or are you there actually as a real arbiter to look at all of the pieces of the case and make an intelligent, compassionate and caring decision? Or would you, as you suggest, simply be guided by the rules and regulations you have in front of you?

Mr Triantafilopoulos: I'd like to think so. I'd like to think I have the compassion, the know-how and the ability to do what's best for the people of Ontario.

Mr Martin: Why did you decide to apply for this position, when you really have, in my view, absolutely no background whatsoever, no track record of volunteer activity with any groups that would have any knowledge of the difficulties being faced in this province by way of poverty?

Mr Triantafilopoulos: I've always been interested in community and social services. I would disagree with you that I have no experience. I could go on about people I've met through my experiences. One was directly related to the spouse in the house, a situation and a family I dealt with with a close friend of mine where there was a mother and six children living in the house. There were on and off situations where there were men coming in and out of her life. I've seen it. I can't make a decision on it because their situation would be totally separate and specific to their situation. I don't know enough about what the government has said to make an educated decision on something like that.

Mr Martin: Do you know what people make now? Do you know what the levels of benefits are for people on assistance?

Mr Triantafilopoulos: Yes, I've read the literature on it. I couldn't quote it off the top of my head, but I have it.

Mr Martin: Do you think that's a liveable income for anybody?

Mr Triantafilopoulos: I can't comment on something like that, that I haven't experienced myself. Like I said, I've seen this one family, a mother and six children, although most of them were grown, which was doing quite well. I don't know what exactly she got from her kids, but she seemed to be getting by.

The Chair: Thank you Mr Martin. The government caucus?

Mr Wood: We'll waive our time.

The Chair: The government has waived its time. We go to the official opposition.

Mr Michael Gravelle (Thunder Bay-Superior North): Good morning. Thank you very much for being here. I want to pursue a little further your interest in this position. How did the appointment come about? Did you seek it or did someone contact you and offer it to you?

Mr Triantafilopoulos: Originally I applied with the gaming commission. A position came up to be a manager, involved with First Nations. They sent me a letter with some contact names on it. They said they'd call me, but I just kept pursuing. The girl I talked to there-I'm not sure of her name-asked me if I had tried some of the other ministries. She mentioned that there might be something there, so I ended up contacting the minister's office and talking to-I can't remember who there. I asked her if I could forward my resumé and they said, "Sure." Somebody contacted me from there and I came in for an interview.

Mr Gravelle: That is pretty interesting. It's a bit unusual, too. In essence, you were actually trying to get a job with the gaming commission. It's quite a jump to go from the gaming commission, it seems to me, to the Social Benefits Tribunal.

Mr Triantafilopoulos: I wasn't really trying at the time, because I was working. But if I see something that interests me, I take a shot at it and see what they have to offer.

Mr Gravelle: May I ask you, sir, if you are a member of any political party?

Mr Triantafilopoulos: No, I'm not.

Mr Gravelle: You're not. OK. At neither the provincial nor the federal level, I take it?

Mr Triantafilopoulos: No.

Mr Gravelle: I want to pursue your thoughts-you made reference to discovering an athlete you were supervising who you found out was on crack cocaine, and you managed to find a way to get some help for him. That leads us to one of the issues that's pretty interesting right now with the ministry, which is the very strong push toward mandatory drug testing that the minister announced in the House a couple of weeks ago, which we happen to think is very wrong and a contravention of the Human Rights Code. Mr Norton himself has made that clear. I'd love to know your thoughts on that in terms of mandatory drug testing for people on social assistance.

Mr Triantafilopoulos: I haven't really thought about it too much. I just leave that to what the Legislature decides and the guidelines they might want to follow. I really haven't drawn an opinion on it one way or the other.

Mr Gravelle: But I think it's a fair question to ask. You are going to be in an extremely delicate position. One would hope you would be looking at the people you're dealing with with great compassion. You've expressed the thought that you will be that way. It's hard to imagine you wouldn't have any opinions on this. I think it's fair game to ask what your thoughts are. There are other questions in that regard, but surely you've drawn some conclusions about that. I think that's important to ask you.

Mr Triantafilopoulos: To be quite honest, the first time I heard about it was when it came out in the papers. I didn't form an opinion on it one way or the other. I really hadn't thought about how someone could implement something like that or whether it was right or wrong. I really didn't decide on it. On policy issues, we could talk for hours and-

Mr Gravelle: We've only got 10 minutes; that's why I wanted to ask you. Obviously it's important for all of us to know what your feelings are in relation to a number of issues that relate to policy, because that may have an impact on some of your decision-making, I would think.

Mr Triantafilopoulos: The way I see my job on the Social Benefits Tribunal is basically to decide-I must follow guidelines, I must follow the law, whatever the Legislature decides. I can't go against something the government decides. I find it very hard to draw-

Mr Gravelle: You don't view yourself as having any discretion. Is that what you're saying?

Mr Triantafilopoulos: Well, if the government of Ontario makes a law that's been passed by a majority, I don't think I could arbitrarily decide that my views are different and my discretion is better than the people of Ontario.

Mr Gravelle: But I do think it's fair game for us to ask for your opinion and your thoughts of a personal nature. There's an extraordinarily long backlog in terms of people who are waiting to get their appeals before the Social Benefits Tribunal, and for many of these people it makes a huge difference in their lives whether they're going to get it or not. This backlog is another issue I'd like your thoughts on. I just think it's fair game to ask you.

Have you had a briefing from the ministry? Did they give you a briefing beforehand in terms of your session here today, to give you some assistance in advance?

Mr Triantafilopoulos: Briefly, yesterday. I was surprised at the whole process. I thought once I had the interview, if I did well in the interview, I might get a second interview. When someone called me and told me about this, this was totally a surprise to me. I didn't know how the whole thing worked. I just thought I was applying for a job.

Mr Gravelle: Yes, this is the dreadful part.

Mr Triantafilopoulos: Oh, no, I don't find it dreadful. I just thought I was applying for a job. I didn't realize it was-

Mr Gravelle: This is a very important part of the process, particularly for a position such as this. It is important that we have your opinion. The reason I asked you about whether you were briefed in advance or not is that I have a suspicion that perhaps they would have said, "This is the way you should view the job. It's a job where we have legislation and you simply follow the rules." They probably told you not to express your personal point of view about any of the issues you might be asked about. Is that a fair characterization of what happened at the briefing?

Mr Triantafilopoulos: Not exactly. I just find that I have a hard time expressing my personal opinions on the law when I don't fully understand a lot of the policies that are out there.

Mr Gravelle: This isn't law yet. This is a consultation process. You can be part of that. In fact, that's what I'm asking you. The minister insists it's a consultation process. That's why I asked you about your thoughts on whether there should be mandatory drug treatment for people on social assistance. I just presumed you would have an opinion on it.

Mr Triantafilopoulos: No, I really don't, to be quite honest. I haven't really thought about why it would benefit, why it would be a good thing to do. Maybe everybody who gets a job should be drug-tested, maybe they shouldn't. I really haven't weighed the pros and cons. So for me to give you a decision in 10 minutes, I really can't do it.

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Mr Gravelle: But surely you've thought about it.

Mr Triantafilopoulos: To be quite honest, I haven't. I thought, "Oh, that's interesting." I really gave it no more thought than that.

Mr Gravelle: Are you aware of the huge backlog in the number of people who are waiting for appearance before the Social Benefits Tribunal?

Mr Triantafilopoulos: No, I'm not.

Mr Gravelle: You weren't told about the backlog? We understand that as far ahead as August 2000, people are waiting. I presume one of the reasons you're here is to erase that backlog.

Mr Triantafilopoulos: I'd like to help to do that but I really wasn't aware of that.

Mr Gravelle: OK. Thank you. I'll pass to my colleague.

Mrs Leona Dombrowsky (Hastings-Frontenac-Lennox and Addington): I must say I'm somewhat concerned to understand this morning that your initial interest in pursuing a role in public service was directed in the area of the gaming commission, that that was your initial interest, and that because there were no vacancies there, you considered pursuing what other openings there might be, and it just happened that the Social Benefits Tribunal appeared. In my humble opinion, there really isn't a lot of similarity in terms of the role.

My understanding of the role of an individual who would serve on a Social Benefits Tribunal is that you would be a participant on a quasi-judicial body. You have made some statements in your remarks so far that indicate you would be prepared to do whatever the legislation would direct, but you would really appreciate that in your quasi-judicial role you will be presented with two interpretations. From the community service manager's perspective-that would be the local body-they would be saying, "We are interpreting the law in a particular way," and the appellant would be saying, "Well, no, I think my rights are being abridged for these reasons." Then you have the responsibility to bring your understanding of the law to that decision. So you really can't be directed from one side more than another. You have to weigh the merits of both.

I am just a little concerned that it would be your sense that you would be taking perhaps more direction or guidance or placing more weight on the legislative perspective, and we all know in this political reality that's the government perspective. I am a little concerned that in a quasi-judicial role you might be less than-biased. Can you appreciate the point I am trying to make?

Mr Triantafilopoulos: Yes. I think I understand where you're coming from. I can't sit on a tribunal without following some guidelines?

Mrs Dombrowsky: You must.

Mr Triantafilopoulos: Yes, of course. I think it would be great to be able to make the best decision I know how, and a lot of times I think I may know more than everybody else. But in reality, a lot of times that's just ego talking. So you really have to watch yourself and be able to listen thoroughly to people and take both parties for what they say and sift through everything and make an educated, logical decision after consulting with your colleagues, after consulting with the legal depart-ment. I don't think you can make a decision without having some sort of restraints and guidelines on yourself.

Mrs Dombrowsky: Wouldn't you agree that in order to be especially effective in doing that, it would be important to have some significant background and understanding of the social issues and the laws that are in place at the present time?

Mr Triantafilopoulos: From what I understand, the training is pretty thorough. I will get pretty thorough training and I'll learn the legislation inside out. I don't intend to go in there cold. I didn't learn every bit of legislation or read all the stats before I came in here this morning. There wasn't time. But I think to do the job I will have to know everything pretty thoroughly.

The Chair: That's the conclusion of the time for all political parties. I thank you very much, sir, for being with us. You may stand down and the committee will now deliberate.

Mr Triantafilopoulos: Thank you very much. It's been a pleasure being here.

Mr Wood: Mr Chair, I would ask that consideration of this be deferred one week.

The Chair: There is a motion made by Mr Wood to defer consideration of the appointment for one week. All in favour of that? Opposed, if any? Carried.

Next week we will schedule a meeting to deal with the consideration of this application.

Any further business for the committee? If not, I'll accept an adjournment motion.

Mr Spina moves adjournment. All in favour? Opposed? Carried. Meeting adjourned.

The committee adjourned at 1036.